Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Subject: Request for Account Reinstatement

Subject: Request for Account ReinstatementDear eBay Support Team,I hope this message finds you well. I am writing to formally request a review and reinstatement of my eBay account, which has recently been restricted due to not Paid Ebay Fees. so now ...

Shipping

my respect I can no longer appeal.Please help, I don't know what the solution is.I entered the wrong tracking number by mistake.That's why I couldn't correct this afterwards.I started looking for the package sent by Hungarian Post.I received the answ...

Issues listing L.O.L. Surprise trading cards

I have a case of LOL Surprise Dance Off card games that I'm trying to list and I keep getting an error about NFTs. I'm not listing NFTs. These are packs of trading cards. I have listed other trading card packs and have only had this issue with L.O.L....

Resolved! Sort by lowest price + shipping not working right on my items. Can anyone help me verify this?

For all of my items I have the cheapest price but when I search by "price + shipping" my item is in the middle of the page below many other items. These are not "sponsored" listings first as they don't say sponsored on them. (also I pay for promoted ...

Ebay indefinitely banned me from selling

I have used ebay all my life, my account is nearly 18 years old now and i have over 800 positive feedbacks from being a buyer. About 15 years ago i was selling an old phone on ebay. I had sold a few things on ebay before and i always shipped promptly...

Resolved! What happens if I do not send an expensive (buer was paid) item with the buyer's consent?

The buyer asked me to help him repair or send for repair an expensive item (for parts or not working) he bought from me , he will pay all my expenses. But I will not be able to send him the product in the near future, he does not mind.

New messaging system killing sales

This new messaging system is killing my sales. Maybe not for you but it is for me 1. Can't send a offer when someone emails me about a item.2. When I send offers on eligible items in seller hub buyers cant figure out the new messaging system and how ...

Resolved! eBay Open 2024 Swag Received

Thanks to eBay for sending us eBay Open 2024 lucky winner swags.

Resolved! //////cannot contact buyer

I have a problem with a purchase (missing magazine) and I want to contact the buyer to see if they still want the order. I click on the "Contact Buyer" and it takes me to another page. At the bottom it says "Send Message" but there is no place to typ...

I just received a neutral feedback. Do you think ebay will remove it?

I submitted a removal request citing "This is a product review and has nothing to do with the transaction."Do you think they'll remove it?Consensus?

Messages- not seeing the left side

On my iPad I cannot fully see the menu (inbox, etc.) that should be visible on the left side of the new Messages page. Sometimes none of the menu is visible at all. How to I fix this?

Want a Really Great Q4? ebay can help. IF you use ebay Ads! LOL

https://community.ebay.com/t5/What-s-New/Light-up-your-holiday-sales-with-eBay-Advertising/ba-p/34776214

Customer provided the wrong address and now wants a refund

I recently sold a item to a customer, i packed it and sent it out the same day 1st class royal mail2 days later the buyer contacts me asking me to check the address, i showed him the address he provided when he ordered the item and he says its the wr...

Is item still available to everyone?

Hello all,I have a general question.I only have 'Buy it Now' items.Someone made an offer for 25% off of item for sale.I see this 'in 1 cart' on the top left side of my item when I clicked onto it.Does this mean item is off the market or still availab...

Feedback removal

Here's something interesting (to me at least). As far as I know, ebay reps still avoid removing any bad feedback from your account when you call them about it. They all tell you to do the online feedback removal system thru the Seller Help. Or so I t...