Selling

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Expired items

I purchased some bulk Mary Kay but made the mistake not looking at the expiration date. A few of the items are expired. Am I still able to list these items if I disclose the expiration date?

refunded buyer for item lost in the mail, then buyer receives it

I sold an item to buyer it was suppose to arrive March 29 2021, it seemed to be stuck somewhere, so buyer did a check with USPS, they claimed could not locate box within one day, buyer opens did not receive case, I issued refund April 17, today I loo...

Announcement Today: Terapeak Product Research is now free to all sellers

https://community.ebay.com/t5/Announcements/Terapeak-Product-Research-is-now-free-to-all-sellers/ba-p/31797231

Item not received claim and service metrics

Does anyone know if eBay holds Item Not Received Claims that showed delivered prior to them opening one against sellers? I can't find anything on it and every customer service rep gives me a different answer. I'm concerned about the recent influx of ...

Photo Ownership

Have laws changed on using other business and corporate photos to sell items even when they are the same item? I always thought this was illegal to use someone else's photos and have been noticing a lot of sellers doing this... If someone could clear...

Has someting changed?

No sales since Feb, and I've been charged $19.39 Automatic Payment for March and April.

Resolved! Shipping problem?

Hello hopefully someone comes across this. Timeline: - Shoes sold on April 12 over $300 so it has to go through the authenticity process. - Shoes were dropped off on April 13. - April 14-17 it was in transit and on the 17th, the tracking updated with...

Notification of bids?

I have gotten emails when bis have been rescinded. Shouldn't I also get an email when a bid has been made? Is there some box I can check somewhere to make that happen?

Top rated seller eBay shut us down

We are a top rated seller all our numbers are with in eBay's policy after setting up manage pay 5 days later they shut our store down and told us to ship and deliver all our items before we can start selling again. We have been with eBay for 16 years...

Sending a new offer to a buyer.

I have a buyer for my auction, we traded offers and counter offers, by message he said he would agree to my previous offer that he had countered but it won't let me send another counter off for him to accept . What to do?

Help. I have a big sell and

I'm hesitant of sending the order. They buyer does not have his last name on the address and a feedback of 4. Should I sorry about being scammed? Thanks for your help

"We were not able to take the payment"

Hello all. I keep getting this message when trying to print shipping labels from ebay. No reason is given, no sections of the form are highlighted red, my PP and bank are linked... I'm at a loss. Printing from paypal has gotten me through this for th...

ebay at it AGAIN! Cant tell the difference between a SEX TOY & a BOOK!

Yep ebay wont let me list my 1937 Book Eugenics and Sex Relations because according to them There is a problem with my listing. " IT APPEARS YOU ARE LISTING AN ADULT SEX TOY"! Really? Eugenics and Sex Relations 1937 Book is a SEX TOY according to eba...

How can you add more than 12 photos & why would ebay limit photos?

I have some items I want to list that need way more than 12 photos for buyers to have a fair chance in seeing what they are buying. I remember years ago you could just add links to photo hosters so the pics showed up in your text area. For some reaso...

If a buyer refuses delivery and item had free shipping can I deduct shipping cost?

I sold an item with free shipping. Buyer emails me stating she refused the shipment because the box was damaged. I ask if the package has a label from the USPS that the item inside could be damaged. She states she does not want to open the box becaus...