Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

getting back on ebay

This is the damnest thing I have ever saw. I started buying and selling on ebay in the year 2000. Now I can,t even get back on. I fill out every form , still can,t get on. Can,t understand why they have to make everything socomplicated!!! So very dis...

2 buyers???

Got an offer, counter offered, before counter offer accepted item sold at full price? My email says both paid and PayPal holding until item received What do I do?

Selling limit

When looking in the seller overview, I am told that I still have half of my selling limit available, but when I go to list an item under the amount I have left, it tells me I have reached the limit. How can I fix this?

eBay Policy Change/Seller Protection Change when Buyer uses a Freight Forwarder?

I have always been of the understanding that the Buyer loses protection under the eBay Money Back Guarantee when using a Freight Forwarding service. If the Seller ships the item and tracking shows it was delivered to the address of record in the orig...

February Seller Check-In (Spring Seller Update) - Highlights? News?

I was not able to tune into today's February Seller Check-In. I checked both eBay and eBay for Business on YouTube, but no video has been uploaded yet. If you attended, please share the highlights or any interesting news. Thanks!

NOT GETTING CHECKOUT EMAILS

As of late last night I stopped getting checkout notification emails. I still get the item sold notifications but no checkout notifications. I NEED the checkout notifications as they contain the buyers notes and most importantly, their address. It's ...

Resolved! sales tax for Ohio

Hi, Is the sales tax for Ohio supposed to just be 5.75% ? or 8% ? because I live in Cuyahoga County?

Became a top rated seller, but not seeing any difference

So it says my current status is Top Rated, and I changed one of my listings to 1 day handling and 30 day returns. However the top rated icon isn't showing and nothing seems different about my account. I also didn't receive any e-mail or notification ...

MY FIRST DEFECT IN 22 YEARS. I GUESS IT WAS BOUNCD TO HAPPEN.

Well I guess it was bound to happen. Today I received my first defect for an item that I sold, but when I went to ship it the same day, I discovered that I couldn't locate it and I immediately refunded the purchaser with a note explaining the circums...

Selling Discounts

I have always told buyers to put everything in a cart and ask for totals and I would give them their combined shipping discount. This is much easier for me. A customer wanted to buy 7 paintings and I told them they could have free shipping and a 10% ...

February Seller Check-in .. the disconnect

Joined the February Seller Check-in Zoom meet today.Little did I know it really was a meet, with ebay top brass, aimed for and at sellers of sneakers and watches.The vibe was great, everyone smiling and hyped up about how great eBay is doing.That's w...

Resolved! Question about out of state sales tax when seller lives in Texas

I live in Texas and when set up the auction I entered Texas and sales tax for my state. I am a little confused though if I set it up accurately for out of state. I sold an item to someone in Missouri. It did not charge them sales tax in the completed...

How do I sent a credit to seller??

I purchased an item and the seller sent it to me overnight and the cost was well above what I paid and I would like to sent her a credit towards the cost for shipping. How can I do that??

Buyer drop shipping

Someone bought something from me and it’s obvious they are drop-shipping from another platform. He/she has over 100,000 feedback as a buyer. The address listed on the purchase is forthe person they are drop shipping to. They didn’t message me to ask ...

eBay employees were awesome!!!

I couldn't find where else to sing my praises so here it is! As a seller, I made a shipping error that turned out to be an easy fix. I spent time talking with Fabian and then transferred to Paul. Both men were so helpful and kind. Even laughed with m...