Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer returned item without notice or reason, won't communicate.

Hi all, I just recently began selling again after many years of not doing so on a regular basis. I'm selling off my father's estate slowly, and trying to get a feel for it again before I dive in big time. I sold an item Feb. 14, paid for on Feb. 16, ...

Resolved! Listings

Is there a Resource that I could use that could look over my listings & tell me what is wrong with them? As soon as I hit 90 days as a Seller, my sales dropped off to practically nothing. Is this normal? I have no idea, nor do I know anyone personall...

Was I just a victim of a racial slur?

A buyer is upset that the item they purchased wasn’t 100% cotton. He continued to lecture me saying I’m in the shirt business and I should know better than to rip people off... claiming that I should have stated it was a cotton blend (by the way, the...

can't get variety listing to work with bulk listing tool

After 18 years on eBay, I am trying to create my first muliple variation listing, in this case 3 different flavors of incense. After reading the eBay articles, I looked for something called the "advanced listing tool" but had no luck finding it. The ...

damage claims

As a seller I had 2 damage claims in 2019, both were with UPS. Both situations were very bad experiences--dealing with UPS to resolve the claims. I thought since a year+ had passed, I would try UPS again since they were a little lower in price. Needl...

Resolved! Buyer gave bad address, item was returned after 30 days

A little over a month after I shipped the item, I got it back today with a label that says unable to forward and return to sender. Since it's been over 30 days, I can't cancel the order. For now I offered to send it to a different address since shipp...

Buyer already has 2 days to consider seller's offer. Why do they need another 2 days to pay?

This has been eBay's policy for a long time. When seller replies with an offer or sends listing followers an offer buyer has two days to decide. Once they decide to take the offer they have two more days to pay. Shouldn't buyer have already considere...

Wacky order of selecting options on the Feedback page

The order of the Feedback page needs adjustments. One would typically go from top to bottom when making entries or clicking buttons. In this page, if you click "Positive" first, and then select a feedback statement from the "Tell us more" pull-down, ...

Rebate

No surprise Ebay eliminated the little 1% bone they used to throw out to the Sellers. They cut out Paypal, then raise their fees from 9% to 12%. Again. No surprise. It`s a monopoly. They do whatever they chose. Ebay will edit this comment to fit thei...

Resolved! How to prevent discount from being used on multiple of the same item in a multiple listing

I sell collectible Disney toys with a Buy 3 Get 2 Free discount. I sell these in a bulk listing with each different toy as a separate variation, about 150 unique variations. This discount works out great for both me and my buyers usually, the vast ma...

Resolved! Hard drive company threatening me because I sell a used hard drive on eBay

Hi Ebay community I am selling a single used hard drive from a well known hard drive company. It's a rather old drive and the value is less than $100. It is marked as used (seller refurbished). I am curious what this practice is and what it means. I ...

Seller rating

While eBay agrees my prior record is quite good, apparently they will lower my seller rating shortly because of perhaps two "late" shipments. Well now then there, I found my computer had poossibly been hacked and on the advice of my computer tech, I ...

Products

Im having issues tracking the products that I receive, where some arrive without product info leading to having to just store because I don't have the correct information on which customer the product belongs to.. May you help on how I can improve..

Item specifics

Getting tired of adding recommendations for specifics and then being told a few days later that recommended specifics are missing from listings! I am saving the updates and it says they are updated then here we go again!

How to game the system and stay at the top of the Newly Listed sort

Very simple. And it's legitimate. Just end the listing once or twice each day, and repost. Here's an example that has been going on for months. And with ended listings not appearing in completed searches, there is no visible evidence. https://www.eba...