Selling

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Is eBay Under Financial Stress...is Managed Payments and Customer Care Broken?

Hi Fellow eBayers. I used to be a big fan of eBay and have purchased and sold many items with a smooth transaction each time -- until now. As a Seller, with the new Managed Payments system, it is approaching six (6) days after my Buyer has paid and e...

Listing End Time Different by Minutes

A recent auction I had finished oddly and there was about a 35 minute difference between my original email and the time finished in the sold notification. I was watching the end and it went into a spin mode and could not get to the complete screen. T...

Non-Receipt Chargeback Claim from Nov. 19

Today I was notified by eBay that a buyer had filed a claim of non-receipt on a package that I shipped to them way back on Nov. 19 of 2020. The payment had been made via eBay Managed Payments, and I also paid for shipping via Managed Payments. Ebay i...

Sold item , awaiting PayPal payment

I just sold an item , it says it’s paid for , and it’s time for me to ship it . The funds however, have not arrived in my PayPal . Can you help me with this ?

Charge back claims

Should we automatically guide every buyer to filing a dispute with their Bank, Credit card or Pay pal when we only know one side of the story? Is it possible that this advice unwittingly is leading to more fraud being committed against sellers? I am ...

Authenticated Sneakers Came Back to Seller

Hello, I bought a pair of Jordan 6's and they were authenticated by eBay and shipped to me. I then resold that pair and eBay authenticated them again for a second time but I just got the shoes back with 2 'Authentic with out a doubt' cards in the box...

Nonprofit museum

Hello folks. We, the Franklin Mineral Museum, have been a seller on eBay for several years and recently came up having to switch to Managed Payments. There is a Nonprofit category, we never knew about. We have been in existence since 1966 and registe...

Change default setting for counter offers when sending offer

Anyone figure out how and where it might be possible to change the default setting for counter offers when sending offer? Currently the default is to allow counter offers, something I am not interested in doing so I must manually change that setting ...

A buyer makes me an offer on an auction that has ended.

A buyer made an offer to me on an auction listing that has ended. I would take the offer, how do I relist it as a BIN, can I put on the listing reserved for and their name?

Selling multiple items, buyers and sellers frustrations..

PLEASE READ ****This is a general information letter, and is not directed to any seller in particular.****This may be very helpful to some sellers,"That want to sell more than one item at a time". Posting items for auction ONLY, and not adding a "or ...

Potential buyer fraud- New mobile phone

Hi, just after some advice please. Just sold a brand new factory sealed mobile, and delivered to the buyer today.I checked the tracking and saw it was delivered this afternoon. I messaged the buyer to say I saw the phone had arrived and I hope he is ...

EBAY AND THEIR NEW FEES AND NO SELLER SUPPORT

Ebay is getting greedier and greedier! Not only do they now want the Paypal percentage( after they have sold the company of course) which is little pennies less than paypal was- they are now charging .30 per transaction on top of their outrageous fin...

New scam method: buyer wanted to send a personal check

EBay should allow sellers a way to report potential buyers who make fraudulent offers. A potential buyer made a reasonable offer for a high value item that is in demand. She seemed legitimate(Had 326 x 100% satisfaction stars, was a 19+ years member)...