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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer Returned Wrong Item - Theft

Hey everyone - Has this happened to you? We sold a Ryobi electric tool. The item was in new condition and we only listed it as Used Open Box because we removed it from box and tested it before listing it. Buyer received it and immediately initiated a...

Dr Seuss Books being ban

Ban Dr Seuss books? You Should remove all of them, if you are going to remove any! If you go back to 1930-50 when these books were made, and travel to foreign places back then, that is what some people looked like! Just because they are cartoons, how...

Should I print shipping label from ebay or go to post office?

I sold a $800 item and I'm shipping it with USPS signature required. I'm new to ebay selling and I've never shipped this kind of item before, so I need some help. Should I print a prepaid label from ebay or go to post office? Which one is easier and ...

Buyer made offer higher than Buy It Now price

I am selling an item on ebay for a Buy It Now price of $300 or best offer. I am not doing an auction on this item. I received a "best offer" that is $500 which is $200 above the Buy It Now price. Is there any reason I should be concerned if I were to...

Import charges 2021

Hi there.. A straight forward question: Items sold from EU to the UK now include import tax which is deducted by ebay at checkout. How does the authority know that the VAT was paid? Is it stated on the parcel? Does ebay provide custom invoice to sell...

Buyer returns an item outside the eBay Return process ... first time this happened, need some advice

There's a first time for everything. A relatively new Buyer purchased an item. It did not work to his expectations, I sent a part that improved the operation but not to his liking. During all of this I let them know I offer Free Returns. So I just go...

burned by the "suggested price" ... or at least I feel that way

So I have been re-selling large furniture (that I have purchased and refinished to flip) for over 8 years. It's a fantastic business! UNTIL 2020 of course. I decided about half way through the year that I was going to try my hand at selling smaller, ...

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Business Address AND Fake Name

Hello there! So I listed a pair of fairly expensive boots (around $100), and the buyer paid the next day (earlier today). I noticed their name is just a series of letters that makes no sense, for example "PL ENVQVN". I googled the listed address and ...

I've got a pending INR against me... almost...

Buyer has contacted me in messages but hasn't filed the INR yet. I'm doing what I can with responses to keep the buyer calm so he doesn't decide to file the INR yet. The history... parcel to Germany. Left USA on Jan 30. It's valued at $39 USD. Accord...

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