Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Ebay returns

Why do I have to accept a return because the lady found a better priced item there was nothing wrong with the item I sent her but it was pre-approved by eBay without my knowledge I would like to find out how come I have to take a loss on the sale

Dealing with buyers who ask for address changes after package was shipped

It happens alot more during the holidays than the rest of the year. Usually it's because it was supposed to be a gift to someone else, or someone has their account but isn't an avid buyer until the holidays and they recently moved.But how do you hand...

I want to relist 186 unsold items in bulk, but can't Why?

I have about 186 unsold items that I want to relist. But something happened and eBay won't let me do it in bulk. Somehow I got stuck into a new eBay format and things changed. Is there something I can do to go back to the old format? I used to relist...

I received an INAD

I filed a INAD claim and they said to wait like 7 days. Ok I waited and now it says this. If I have the button " Open A Case " does this mean I can esclate the claim now?? or Do I have to wait till the 16th to esclate? We will not reach a solution. T...

Payment holds and eBay charging 15% of total amount including taxes and shipping

Hello eBay sellers, happy holidays to all. I have a couple questions/comments1- why does eBay hold payment till item is delivered, it used to release payment once item is confirmed shipped and tracking info available 2- I thought eBay charges 15% of ...

EBay closed a case in my favour (Seller) then reopened the case 3 weeks later!

Hi All, 3 weeks ago I opened a case as the buyer claimed they had not received the item I sent correctly, I tried for 1 week resolving with the buyer and even contacted the postal service to try and start an investigation but they had no way of progr...

Good Business Practices

I am a new full time reseller but have been selling part time after work for a couple years. But I am really trying to learn more of the business.Would you mind sharing your experience or perspective on 2 thoughts I have had.The holidays are approach...

Resolved! Listing Views

Can anybody tell me how my views on a certain listing of mine has 104 views last night, but then this morning, those views Dropped to 90 views ? How does this happen ?

Payouts

How long exactly does it take for a payout I mean I read all the policy and it states 2 business days but here I am waiting 2 whole weeks for 20$ but yet everyone else got there item and eBay got there 300 fees lol but seriously

Anyone else getting these messages from ebay?

This is NOT the same issue that we asked about a few weeks ago. 20 years selling on ebay. 15 years same address, same phone, same email. Always got 1099s from Paypal then ebay. No problem. Suddenly, get two screaming messages titled: “You need to upd...

We had to start testing Promoted Listing Advanced... Now eBay wants us to pay for off site ad's??

Saw this pop up today when checking our campaigns: Is eBay serious with this?! Part of the reason they gave for increasing fees and encouraging us to advertise was so they could invest in marketing... Now eBay wants us to pay for eBay's marketing??? ...

Military Training manual flagged for ITAR policy

Our community's interpretation of the ITAR policy seems unfair and not the same for all. Recently attempted to list a US Navy Training manual. Was prevented listing of the item under ITAR policy by Ebay. There are similar manuals listed in Ebay, the ...

Your Item Arrives by Christmas! Guaranteed by who?

I have started to notice this on some items selling. I saw one on mine and like no I didn't say that.Arriving before Christmas...this is the busy Christmas season and I rather think there is no guarantee when it arrives and I wouldn't do it and wonde...

I am done selling on eBay after they helped a buyer cheat me out of a $400 camera.

I sold a view camera for $400. The buyer claimed the lens was broken. It wasn't but I agreed to refund his money. eBay told me to refund the money and pay for return shipping. I did both of those. Then eBay emails the buyer and tells him the case is ...

what to do on a buyer refund...where I stated no refunds...ebay still wants me to refund?

sold a part. guy already got it and claims it doesnt work. you can tell its not my part from the pics supplied...or he's an idiot and just piled stuff back in his back seat for whatever reason...either way, the listing stated no refunds, sold as-is w...