Selling

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Your most distant / remote shipping destination

Was looking at some of my past sales recently. Saw that I've delivered overseas to buyers in Georgia, Saudi Arabia and, incredibly, Siberia. Never once had a sale to Africa or to central America. Within the US, the most remote zip code thus far belon...

Summary of listed/active items

I used to see a summary for the active items I have listed: ie number of watchers, number of bids, number of offers, etc. Now, I don't see this summary at the top of my listed items. I have to go to the list and sort each column to see if I have any ...

Flat rate padded envelopes not billed correctly to buyers

Late Dec 2024 (like a week ago) I created a listing indicating shipping via USPS Padded FLAT RATE envelope.The list sold yesterday. The buyer was charged $8.45. Today (01-09-25), using eBay labels, eBay charged me, the seller, $9.45! One dollar over ...

No eBay action about reported buyer

I received a negative feedback ("Did not receive....") from a buyer, evidently just before USPS dropped it on his doorstep. No attempt to contact us first. No attempt to get a refund (which is odd) even though we have a guaranteed refund policy.Item ...

Happy New Year and Happy Item Not Received Claims!

My goodness, it has been a rough 2025 already and we are only 9 days in. Just yesterday I had 5 INR claims opened. 3 of them show either delivered or delivery attempts with insufficient addresses. The other 2 were for Puerto Rico and the Samoa region...

Being charged for canceled shipping label

I have to refund a buyer for a purchase. I had mistakenly purchased the shipping label but canceled that label on the same day. It takes up to 21 days for USPS to refund the money used to purchase the label. But the buyer is expecting the refund. In ...

Sold Items

EBAY, since you don't want to show my current listings, I insist you remove my "SOLD" items from your sold category. I've not seen any of my slot cars in "current listings" in the last two to three weeks. I'm NOT, nor will I EVER buy into any of your...

eBay is hiding international shipping charges from sellers while they gouge buyers

I just had a buyer from Israel want to know why he was charged 267 new shekels for an item that I sell for $10.95. I can't see anything that eBay is charging in any of my payment details. The buyer said he didn't see this charge prior to making the p...

Sell Similar and Revise Listings links broken - you have to end a listing to fix it and re-list

Hopefully this is a temporary problem, but for some of us sellers the Sell Similar link is not showing up on the top left-hand side of my item pages for items currently for sale in my eBay Store, as if eBay does not recognize that these are my own li...

How can a BUYER turn off automatic Feedback to Sellers?

The Feedback system on eBay used to be a 2-way street. Feedback is important to BOTH Buyers and to Sellers. However, some Sellers on eBay DO NOT leave Feedback for Buyers. At all. For these Sellers, I do not leave Feedback.I was surprised to see that...

There are coupons showing on my listings that I did not do. Where are the coupons coming from?

I have coupons showing on my listings. I did not put any coupons on my listings. I am confused about who put them on the listings. Anyone else have this happen on your listings?

What to make of a crazy low-ball counteroffer? (I declined it.)

I sent an offer of $100+ to watchers of an item I have posted and received a counteroffer of $1. I believe that the item is fairly-priced.What should I make of this lowball response? (I declined it.)-Is it a deliberate low-ball strategy, hoping I'll ...

eBay's search has not been working right at all.

In all honesty they should be refunding us fees if people can't find our stuff! I did a search tonight for a specific model number, so I typed in "XA521" (just an example) Completely different items popped up, NONE had "XA521" in their title. The ite...

New listings not indexing..

I have created 3 separate listings since yesterday and none of them are appearing in my eBay store nor do they appear within search. I’ve reached out to chat support and was told it takes up to 24 hours. Ive been a seller for along time and have neve...