Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Intellectual property rights removal

Hi there, I had one of my eBay listings removed as it was apparently in breach of eBay's VeRo programme. At the time the item that was removed was going through the process of getting Intellectual property (IP) rights from the intellectual property o...

Send Offer to Buyer/Watcher - Multiple Quantities of Same Item

I have been using the "send offer" feature, and having some good success. However, most of my listings have multiple quantities available.Based on the responses I get from buyers, my offer is for only 1 piece. I usually get responses like, I will acc...

Top Rated Seller - Paying more than 15% in fees

Just have looked at my last order transaction details. The total with the shipping - domestic, to DE - was $65.57; the fees were $9.85 ( 15.022%) and included international sale fee, because as the rep told me, the buyer had account registered overse...

Blocked buyer for offer and packing question.

Buyer sent me a photo of a broken radio he received from another seller of the same brand. Along with this message. { Hello I bought a vintage emerson Raido the seller did not know how to pack and ship it so what you see is what came in the mail so w...

PreSales

I've been told by eBay via a phone call that ebay will allow PreSales well over 30 days, many months even. I see lots of PreSales and am wondering how these sellers get around their shipping metric. Do they just mark the item shipped and later put in...

dell computer charger

Excellent

What is the proper way to end a listing?

I like to end listings that have been active for 3 months with no takers. I then relist the item maybe hours to a day later. In the past I would just choose end listing and it would end the listing but now it is asking for 1 of 4 reasons: The item is...

Will not let me accept offer. Error: "There is an issue processing your request." + a short rant

So today I went to accept the offer I received (2 items x $10 each). I only had one available when I clicked "accept" the first time. It gave me an error and I then realized that I only had one item in stock, so I updated my stock, but still got the ...

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Resolved! What do I do when a buyer receives a late item after a case is closed and I've received a refund?

Hello everyone! I would greatly appreciate any help in this situation. Last month, on 2/26, I sold a gaming mouse and mailed it out the next day, but it took a very long time to get to the buyer. On 3/4, tracking said, "in transit, arriving late" and...

New Page Layouts -WHERE IS THE RUNNING TOTAL OF MONTHLY SALES???

The Classic pages showed the number of items sold, the dollar amount. It also showed the number of Auction items with bids, the number of bids and the total dollar amount of those bids.Where is THAT information on the new pages? I can't find anything...

Selling very slow

Is anyone else having very slow selling or is it just me?

SUPERVISOR TAMPERED WITH ACCOUNT, ALLOWED FRAUD, AND CONFIRMED WITH ANOTHER SUPERVISOR

BEWARE!!!!Supervisors are tampering with accounts. Allowing fraud! If you realized that support is not doing there job, and actually giving wrong information against ebay policy, and you call them out on it, they will then look and try to change ther...

Trying to get a transaction to complete so I can ship.

So this is my first transaction I'm trying to sell. I've tried to sell it once and it stated that it was waiting on buyers payment. We ended up cancelling the order. Now I'm trying to sell it again, and it says payment initiated but still is not givi...

Resolved! Threatened by custmers with 900 ebay accounts, and ebay won't call the police

Alright everyone, just for information, If your life is threatened by people on ebay, and the person clearly makes it known that they know who you are where youre located, ebay will not help you. They will tell you to call the cops. However these peo...