Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Selling another Driver similar to what I have listed at auction.

I currently have a Ping Driver on my EBAY auction. I have been contacted by a buyer who wishes to purchase the driver for $240.00. I told him I do have another driver that I will sell him but it must go through EBAY. Can you advise me how to make the...

Resolved! Error: Some of your item(s) have been removed. Please check the order summary before continuing.

In many, many years I have never seen this error (please see attached). I cannot select all to send an invoice and when I entered the invoice before it was the Star Wars items that were greyed out. I just keep getting this " Some of your item(s) have...

Resolved! Scammers

I saw a post that asking how to identify scammers. Then there were lot of good replies for that. My concern is if we as sellers identified a buyer as a scammer, after identifying what should we do?Can we cancel the order? If yes what should be the re...

Difficulity with matching payment to item bought through Paypal - Ebay Order Number

Hi. I use my one PayPal account to buy many things through multiple Ebay business accounts that I have. Does anyone know how I can find details of a order without having to log onto all my other business ebay accounts trying to search by order number...

Eligible for Negative Feedback Removed?

I sold this brand new PlayStation Portable from 2008. I finally sold it however the buyer left me an unfair negative review. He complained that the battery wasn't working. He then went into exaggerating as to how the transaction went. Apparently, I g...

jewelry hallmark ?

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how to issue a return shipping label

Never had to do this before , but how do I issue a return shipping label to a buyer

Anyone else having problems printing labels when you have orders that have been paid?

I have orders that have been paid and are ready to be shipped but when I try to print a label it comes up as your payout is not enough to cover the shipping label. There is plenty of money in my MP there for the labels. Is this another ebay glitch. H...

Item defect claim at paypal

After receiving a package ,what is the time frame a buyer can claim for a defect of an item on eBay as well as on PayPal. Please some one explain.

Shoe Authentication time frame

I was wondering how long everyone has been waiting on shoes to clear from the authenticator. I’ve been waiting since March 28 for my shoes to clear.

Proof buyer lied for refund

I sold a pair of shoes recently and stated, as was the truth, that they were new. The buyer received them and said they were used. I KNEW this was a lie and asked the buyer to send me photos to prove that they showed wear. She turned around and sent ...

Case ruled in favour of buyer before I could add information.

Wow. This beats all. I noticed some funds on hold ($700+), I asked eBay to step in and try to resolve the problem. They tracked it down to a dispute that was filed by a buyer for not receiving the item. I'm told to add tracking information, or discus...

Where do we go to leave feedback for a seller?

Where do we leave feedback for a seller? I use to click on a link and it would give me the sellers I bought from. I can't find it.

Ebay ignoring me and refusing to compensate me after half a year.

Back in January I sold a very expensive monitor as I had no use for since I recently bought a new one. Long story short the buyer said it arrived damaged and showed photos of a different monitor. He ended up opening a case and winning it. My guess is...

Buyer won’t pick up item

On March 25, I sold an item to a buyer with 39 positive feedback in the past month and zero negative feedback. They asked me if the item was sealed before buying. The USPS tracking showed the item as out for delivery on 8:38am on March 30, but switch...