Selling

Forum Posts

Sorted by:

ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Fighting a false claim as a seller

How do you fight a case when some one says you didn’t send them the correct amount but you know you did?

Refund fees

Hello, The buyer purchased a single purchase of $149 on Friday. Saturday morning, she requested a cancellation and a full refund, which I issued. EBay took $60 from my bank account. Is it normal? The $149 was on my eBay account; the amount hadn't bee...

subscription seller discounts

did anyone receive a code for free shipping materials yet?

Zero Help from eBay on DELIVERED Items and Case Opening

Every single time I get a case open my sales plummet. CS claims this is not something they do but we all know that is false/a lie they are told to tell us. Right now I have my 4th case opened in the past 3 weeks from someone trying to get their money...

Resolved! How to resond to a bizarre question from buyer

I sold a brand new 4 disc movie set on Blu-ray to a buyer. He sent me this question today. "Well that sucks. On disc 4 you have to watch a long crap Simpson's then Marvel **bleep** that you can't skip or fast forward for 5 full minutesWhat kind of cr...

Long running glitch with offers, it is costing sellers a lot of sales and money (and eBay in turn)

This issue has been ongoing a long time. I send an offer and get and email from the buyer saying that when they try to accept an error pops up saying "oops, something went wrong" or "there was an issue processing your request", depending on if it is ...

How to embed photos in item description?

I can no longer post images on the Item Description and they no longer give you the Customer Service number for help. So eBay no longer assisting their seller anymore?

Negative feedback

I was left negative feedback by a buyer and do not think it was justified. Here is the feedback " Received item not as promised. Unit was opened as chips in back of console presents. I know why this was done as games are not easily removed from conso...

Store name

Should my seller ID and store name be the same?

Resolved! how to promote the ebay store to get more sales

how to promote the ebay store to get more sales as a new seller in fashion

Total '23 return label costs?

How do I generate a report for return label costs for 2023?

who to contact at e-bay to report selling of an inappropriate item

Does E-Bay allow the sale of magazines with topless little girls on the cover?

Respond to buyer messages

Anyone else having trouble responding to buyers questions? When I go to respond, Ebay says the messages are 90 days old and cannot be answered or they are invalid questions. ??????? What's that suppose to mean? I need to respond to my buyers. I put i...

I have a return case I am supposed to respond to by tomorrow. 01/05/24

Return states "Item not as described or pictured" and in return details it states " They thought it was for a 16pc set, not a 4pc set", they did not respond to my messages for where they got the 16pc from, so I called eBay "Something I did not do in ...

1099 and end of year sales question

For 2023 I don't think I will be receiving a 1099-k (over 300 sales but under $20,000). I need to know when is the cutoff for sales being included in the 2023 tax year and what sales will be included in the 2024 tax year? Is the determination based o...