Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Protocol for dealing with an INR...

Shipped a package to Germany, no tracking since Jan 30. Customer messaged me one day past the last estimated due date to tell me he doesn't have the package yet. He has 30 days to file an INR, and I don't want to push this past his 30 day limit (beca...

Ebay Auto turned on make offers

After a few weeks of having listings up, Ebay automatically turned on make an offer for half the price of the item even though I didn't have the option enabled. This is the email I gotHi jesse,Buyers can now make offers on your listings.Your listings...

Return for an Exchange?

I have a buyer who made a return. Today he wants me to exchange instead of a refund. Can I do that? How? I don't see that as an option on the Resolution page. Or, did he need to make that choice when he made the return request? I've stayed calm while...

ending listings and relisting in bulk

Well the relisting page has changed so I can waste even more time trying to relist items. I used to be able to end 200 listings at a time and when I wanted to relist I could relist 200 at a time. now I can only end and relist 25 at a time. Why would ...

I have not been paid for my last cell

Can you tell me when I will receive my payment from my last cell

Buyer claims they received a different item than what I had sent

Never had an issue like this happen, so I would appreciate some help on what to do. About two weeks ago, I had sold a jersey to a brand new buyer. A day after it was delivered, they opened a case for doesn't match description or photos. Their respons...

Suspicious buyer for item

Hello numisnorway,We had to cancel bids for the buyer, xxxxx , because they aren't registered on eBay. Buyer with 2 months old 0 feedback account buys item, buyer has paid, contact information is the same on paypal as on ebay, paypal confirmed, paypa...

selling

Tried to make (create) a new listing. I always use the quick listing tool, with this tool I compose the listing on my laptop take pictures with my phone which I directly load to the listing. Gone, Finito, no mas, nada, fini, fertig, färdig. These cha...

new selling page

I was very surprised on Monday, March 22, when my classic Ebay selling page disappeared! After several calls, I learned that Ebay was no longer supporting the old format. To my knowledge, no warning or instructions as to where to go now. The old page...

Why the Forced Scheduled Listing Feature?

I always list my eBay auctions to go live immediately. I never schedule start times. I haven't for the twenty years I've been on eBay. At any rate, this morning I put an auction through and found that it was scheduled. Okay, I had already put a few a...

Resolved! Fraud!?? thief caught!

Customer buys an expensive coin in a luxury box. I ship it Express door to door with tracking.Within a day he informs that the box arrived damaged, and the coin holder capsule inside the box smashed. It is utterly unbelievable that plastic holder can...

Not getting money from eBay. Keep getting messages to ad bank account but I have done that .

Now it says I need to update my account information the link takes me to a old purchase I did years ago.How can I get the money for what I sold

I cannot even cancel order without entering bank account?

I just "sold" something I realize was damage, so I want to just to refund the buyer. Ebay won't let me:"Your refund did not go through. Please add a payment option to refund the buyer.Your refund did not go through. Please add a payment option to ref...

Does eBay employee third graders?"

From my buyer's payment confirmation e-mail: Your buyer has confirmed the payment of $24.00 + $4.80 shipping, it’s time to pack up your item and ship it out. You selected 2 days handling time, so make sure you send it by . so make sure you send it by...