Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

image-based scanning

I attended the Zoom Meeting last evening about changes on eBay. Harry Temkin briefly discussed image-based scanning for trading cards. Can someone tell me how to do this or if there is a training video or forum on it.Also, Does anyone know a link to ...

Invalid Payment, Return and Shipping Alerts - Can't relist

Has anyone received the following alerts when trying to Bulk relist?Invalid PaymentInvalid ReturnInvalid ShippingI contacted eBay Customer service and they did not see anything wrong with my account but I cannot relist Ended Items without running int...

Unusual request to buy my product? SCAM???

Hello, and thanks in advance for any insight of this behavior. Im attempting to sell my son's laptop (Macbook). He listed it first on his ebay account (he's in college and of age to sell) and he received alot of offers to buy the macbook, but they al...

Customer refuses delivery after opening the package

I just received a package back today from an item that was delivered on 4/22. The box was opened and the item was unwrapped. The returned box states refused delivery. I have a no refund policy. What happens now?

Resolved! buyer give negative feedback because they hoped additional parts were included

Hi Everyone,Not sure what to do here now. I sold an oven part and the buyer gave me negative feedback because they were hoping additional parts were included. I don't feel the listing was misleading, and I thought I did a good job being clear, but no...

Read about how Yinka Ogunsunlade turned his love for fashion into a thriving eBay business

Yinka Ogunsunlade of Fashionably Legal turned his lifelong love for fashion into a thriving eBay business. Plus, he’s done it all while still a full-time attorney. Today, he shares how he makes it happen. Hear his tips and learn his story in our “7 Q...

How do you handle returns mislabeled as 'doesn't work or defective'?

It seems the vast majority of our customers who choose to return something automatically choose doesn't work or defective as their reason for return. We offer free returns already. We offer a more technical product, and I don't know how to include be...

New Format

I have been selling on eBay for many years and I was wondering how many other sellers like the new selling format. There are two different ones and I personally find both confusing and hard to navigate. Maybe I and just old school but I don’t like ei...

Just can't win here anymore.

I'm beyond anger at this point. Just having a feeling of being weighed down.. I've accepted the reality of doing business here..Even if you decide to only sell cheaper stuff in order to lessen the risk you will still encounter lots of bad buyers. Thi...

We’re increasing the character limit for feedback..... Up to 500 characters? Why?

I just saw this announcement. So now buyers can rant on sellers instead of provide short concise feedback...great! Honestly, this is yet another bad change. Every negative or neutral I have ever received has to do with a hat or clothing item not fitt...

Selling limits

After reading a number of post, got to wonder about how eBay sets the limit on new or even old account. I see questions from people that have been on eBay for many years as buyers or have not sold in a while, when they do go to sell something have li...

On offers Ebay should inform the seller what shipping will be

I know some shipping prices are right off the top of one's head but priority can get tricky when offering free shipping(no such thing). Be sure to log onto usps website or it won't even calculate prices, save for retail ground. Would it be too hard f...

New ebay fees

new ebay fees$9.50 sale 4.00 sale of item and 5.50 shipping-$1.58 ebay fees$7.92 my net amount and then I have to pay shipping out of that. not worth my time.. I might as well donate this is over 16 percent. I cant find a detailed breakout.I called a...

Dispute ID 5000872999

Hi, my Dispute ID5000872999 on Apr 26, 2021 Dispute rebuttal sent to payment institution. when can I get my money back?

eBay Q1 2021 Earnings Call - New Advertising Options On The Way?

In yesterday's earnings call CEO Jamie Iannone made a comment about new advertising opportunities eBay is working on. The comment lacked anything really specific, but he mentioned that Promoted Listings will be available for Auctions "soon", they are...