Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Need help dealing with a buyer 'losing' his package

Item over 750 arrived at his post office, buyer requested hold at station and it was picked up there. I required signature and have the pdf with a signature on it. He says someone stole, what should i tell him? Who should I contact? Am i responsible?

Is there any customer service phone service?

I for a couple of months not able to contact ebay by phone?

I wish eBay would stop emailing me because I looked at a listing

I've quickly grown tired of eBay sending me an email just because I looked at a listing. Is there a way to opt out of that?

eBay's Needs to Rethink its Return Request Functions

First time in the history of being a seller that a buyer is wishing to return an item. His reason for returning is that the item was damaged in transit by USPS. In receiving the return request, eBay offers a few options...NONE of which allow me to ei...

Would love to be able to list again but he listing page STILL does not work

Its been 6 days since the listing tool on ebay has stopped working! I cant click into any fields, cant add pictures, can do anything- just brokenwhy do we even pay fees here?the site is down 35% of the time- and they raised the FVF lat month! ebay ch...

Tired of eBay BLATANTLY lying to sellers. No waiver of store early termination fees!

Based upon what was posted by seller_update@ebay here: https://community.ebay.com/t5/Fees-Financials/Will-we-get-an-opportunity-to-change-our-store-subscription/m-p/31669357/highlight/true#M168 I contacted eBay to downgrade my store from Premium to B...

Understanding 'used' term

One of buyers wants to get return because his item was turn on. I selling a tablet, which is in perfect condition and seriously never been used. I'm selling it because box are damage, items inside missing....etc. Of course I add option 'open - never ...

Yes, email me when an item sells. Is there a button for this? Pay Pal was soooo good about this.

Yes, Pay-Pal sent an email almost instantly after a buyer paid for one of my items. It was very convenient for me. I didn't have to log into Ebay and wait for the pages to load. Also, Pay-Pal let me know what buyer had paid for an item in that email ...

coins

I would like to know what gives Ebay the right to say what is real and what is not real?The other day I had put coins on to sell and Ebay took them off saying a policy issue that they don't allow fake coins to sell on Ebay. They were old coins that I...

Seller fees

I sold an item for 80 dollars. eBay charged me 9.62 in seller fees. Today I see another charge for 22.04. Why, I haven’t sold anything else?

Sold item

Someone bought an item I posted but for some reason when he tries to pay it doesn’t let him

Seller Protection for Wildfires. Items from west coast sellers smelling like smoke

So some might think this is the wrong time to be concerned about this. But I'm in SoCal and as of two days ago whenever you go outside it smells like a campfire everywhere and so many things are covered with ashes. Has ebay made any announcements of ...

Does ebay fully take care of sales tax?

I'm still kind of confused how ebay handles tax. Most of my sales have sales tax on them even though they are all out of state. I notice that the seller is charged but it doesn't appear the tax goes into my bank account (is that right?) If that's tru...

Resolved! Seller wants to cancel after I've won the item !

Hi there, I recently won a Leeds festival ticket for a low price. Before I was going to send the payment I messaged the seller expressing my concerns regarding the item being legit. The seller replied saying it is legit but she's going to cancel the ...

Buyer got hacked, filed payment dispute

So my buyer got hacked and told me after the package was shipped out. He says the shipping address is incorrect. The package is going to a freight forwarder. I told him to change his PW immediately and contact ebay since I don't have the authority to...