Selling

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Sometimes I don't get buyers...

A few days ago I went to sleep at 9:30 (Eastern time). At 10pm EST a buyer messages me to ask me some stuff about a listing. Their comment was "I'm not sure if I want to buy it or not" (as in my answers will help them decide). At midnight they purcha...

Resolved! Buyer says he paid, but there's no evidence (Payment Pending)

Hi guys and gals. I sold a $4.00 item last Friday, 8-28-2020, but when I went to print the shipping label and apparently it was awaiting payment. So I gave it a few days to see if anything would change, until this morning when I went ahead and contac...

Can’t see my new listings!!!

Hi all anyone has problem with the Active Listings not showing new items listed? I got 216 listings and added 4 new items. But the active listing on app still show 216 even though the number of listings on my monthly limit dropped by 4. anyone else h...

How to do partial refund for damaged in shipment item correctly?

Had an item whose packaging was damaged in shipment (Hot Wheels car, so the packaging does matter), buyer sent photo which clearly shows the issue. I offered him a $15 partial refund for it (it was over $100) which he agreed to, but how do I proceed ...

DEFECTS...

I recently made a number of purchases from the same seller.... the seller canceled & refunded 4 of my 8 orders due to out of stock.... im thinking, what a dummy! Are they going to get defects on all 4 items... even though i am the same buyer? They we...

Resolved! How to be a good seller

Hi,I hope to start Ebay selling. Pls advise me how to start & where to start Ebay selling properly.

Looks like eBay has many untrained or unqualified Chat representatives

Hello eBay users, I am so disappointed that a eBay chat representative couldn't give the solution that actually exists on the eBay community forum itself. As soon as I explained the issue, the rep said that eBay is facing issue and will be rectified ...

buyer wants a partial credit for an item posted as new but shows some wear how do you refund

what are the options of crediting a portion of the sell price back to buyer. they don't do vemo

Buyer says shoes broke upon receipt

I sold a pair of new kids’ shoes to a woman and she received them 9 days ago. Today, she sent me a message saying that she just tried them on her daughter and that the prong on the buckle broke. The prong was not broken when I sent them, and my own d...

Selling

When i was selling a watch, i can't list the item and one notification showed up saying "It looks like there's a problem with this listing. We do not allow products marketed to treat or cure the coronavirus. If your product is permitted under our pol...

sales notifications

When Paypal was the payment system, I could get an email notifying me I had received a payment for a sale. Now with Ebay managing payments, I get nothing. I have to look on Ebay to see if something sold. I am messing up my top rated seller status by ...

Verification of a buyer on a large dollar amount purchase

I had a buyer purchase over $18,000 worth of a product from me today. Before I get excited, how can I verify the person to make sure it is not a scammer and/or someone has taken over an ebay account? Should I ask for a copy of their drivers license?W...

How to delete return, payment, shipping policies?

Yesterday, My eBay account has been updated to manage payments..today morning when I was filling the listing I saw that there were not payment, shipping, return policies separately. but something called business policy has come into the picture..but ...

How can I setup automatic cancel a bid after no payment?

Isn't there a way to time when a bid is cancelled automatically when the buyer doesn't pay?

All bids on my item are from China even though I clicked boxes to only ship Domestic (north america)

Every single bid on my item are from China even though I have no overseas shipping selected, opted out of the global thing and checked all the boxes of countries I don't ship to. How are we supposed to use ebay if people we don't sell or ship to keep...