Selling
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Photos not appearing

I am new to selling. I just posted my first items, and several of them are missing the photos. I get this message: Your listing is successful but there's a problem with your Gallery picture. Then ebay gives me ways to fix the problem. However, the li...

User avatar by Rising Star
  • 212 Views
  • 1 replies
  • 0 helpful

Resolved! INR caused negative balance. New funds pending. eBay won't let me ship unless I charge credit card!

have to post here to vent. $350.00 was ripped out of my eBay account because a Buyer filed an INR. eBay knows there are USPS delays due to CoVid & weather. The tracking shows the package will be delivered today or tomorrow. I am trying to ship today,...

Buyer wants the item to be shipped faster

I sold a t-shirt to someone in Lithuania. The buyer paid to be shipped by First Class International. Now he asks me if the shirt can be shipped by a faster service, such as Priority Mail International. He said he would pay the extra fee. How would I ...

Resolved! Leaving feedbck

I used to be able to leave feedback for buyers quickly. Now, it goes right back up to the top of the list, and you have to scroll down through many items to see where I left off. This is a pain in the neck and very time consuming. Am I missing someth...

How to send invoice for an item that has been refunded

Hello,Had a impatient buyer recently unwilling to wait for their shipment. Package was in transit but hadn't arrived. Customer filed claim. We had to refund. Now customer says he received item and wants to pay.What's the easiest way to handle this si...

Resolved! buyer offer but bid instead

I had a buyer send an email to me asking if I would take 100 for something. I told him to make an off for that price and I would accept, Instead he bid 100 now the auction has over 6 days to go. How can sell it to the bidder right now. Thanks for any

I have an item listed and I received an offer but when I click on respond to offer there is no butto

I have an item listed and I received an offer but when I click on respond to offer there is no button or any way for me to accept it. When I go to the page it shows the offer in the declined offers section ( I did not decline the offer). It also has ...

New opened item rejected by buyer, next steps?

I just wanna check with people before filing an appeal.I put up a listing for a new, unused gasmask filter under collectibles>militaria. It's out of the packaging but any usage would show marring of the plastic threads, so I put it down as "new". All...

User avatar by Adventurer
  • 436 Views
  • 12 replies
  • 1 helpful

sales drop

Did anything change with Ebay?I'm having a sudden drop in sales to the US during August 2021

Resolved! Buyer wants to pull out

I sold and electronic and it closed yesterday. eBay informed me buyer has four days to get money to me. Then this morning I get a notification that the buyer wants to pull out. What does this mean for me? Does it mean that I have to except a lower bi...

Countering and Offer

The screen for countering an offer says that the offer does not include shipping. My listing does include shipping, is there a way to edit that message?

User avatar by Rising Star
  • 287 Views
  • 7 replies
  • 0 helpful

Requesting Payment from Previously Refunded Buyer

If I issue a refund to a buyer after they did not receive their item after x number of days in the mail and then check the tracking a few weeks later and see that they eventually did receive the item what recourse do I have to either get my payment o...

User avatar by Adventurer
  • 227 Views
  • 4 replies
  • 0 helpful

ebay fees

I used the new 2021 ebay fee calculator to see how much I am making per item. But according the calculator I'm actually losing money on items of $1 to $4 because final value fees include the shipping and handling price. Am I reading that right?

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