Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Do buyers abuse the 'free returns" option?

Hi all, I sell vintage items and have had maybe one or two returns in 10 years. No kidding. I am concerned that if I accept the free return shipping option, buyers will start abusing it. The message boards indicate those who sell electronics are find...

Buyer wants to delay payment?

After a ten day auction buyer was the only one to Bid. Lots of views and many watchers. Now buyer ask to delay paying for thirteen days after buyer won. Not cool for me, but should I ask him to cancel on his end and relist to try for another buyer in...

potential shady buyer.. advice?

I'm worried I might be in the beginning stages of a scam. Nothing too alarming but enough to set off my spider sense. I'm just trying to get clarification on seller protections with paypal / ebay. As long as I ship AFTER payment is received and to th...

Missing Insertion fee credits for successful auctions

I have been having issues with insertion fee credits not posting to account when item sells. This is for paid insertion auctions that sell and should get the insertion fee credited back. This was happening in Oct - Jan. It looked like it corrected it...

Resolved! Offering a discount to a watcher.

Are sellers being charged full FVF when we offer customers discount. It just happened to me.We should be charged FVF on the price we sold it as, and not the price we listed it as.

Selling costs

If you think you are "getting ahead" by selling on here, you had better check again. My selling costs is 18.6% !!!!!! In the last month, I sold almost $2,400. My selling cost was almost $445. If you don't make a 40% profit margin on items you sell he...

What did you do to the MY EBAY page???????

Whatever you did UNDO IT! It is HORRIBLE! Instead of being concise & easy to see it is horrific! There is not even an END button for me to end my listings! What did you do ebay?????????????????

Resolved! GTC Pros & Cons is it better to end Buy it Nows?

I am wondering if it is better to manually end my listings for better placement or is it better to leave them on and they move up? Not really sure how the benefit the seller....

buyer claims that item was registered to my name when it was never opened

I just received a request for a refund from a buyer who is claiming that the item was already registered under my name when in fact the item was actually never opened. I have pics of the box that I took before packing it to show that it was unopened ...

Resolved! buyer escalated case

Ok, so I'm at a loss here. Just curious if this has ever happened to anyone else and what was the outcome? Buyer receives item and claims it is not authentic. I accept return as I know fighting will get me no where. I provide shipping label through t...

Funds from the items sold

Hi! Good day! I am wondering how can I get my payment? It say’s it’s available already, but in PayPal it’s say I need to put my shipping address. I’m confused. Please help me and explain how to work with this. Thank you!!

Issuing a refund

Do you issue a refund before you've received the item back? Or wait until you have it? I've sold a bit on here since 2012, and never had to refund $$ until now. I state "no refunds" but I don't want the buyer to be unhappy either. It could be legit o...

Being charged for no reason

eBay charged me 10 dollars for no reason I don’t have any listings or anything nor have I bought anything

5 of my auction listings deleted today just a couple of hours before they were due to finish

This morning 5 of my auction listings which were due to end in a couple of hours were deleted. One of those listings had several bids. Their reasoning was that they violated the counterfeit policy. The listings were 4 different 1996-97 Upper Deck Nes...

Sort by Price + Shipping: lowest first Does NOT show lowest first

I searched for Easter postcards and selected "Price + Shipping: lowest first." I got 23,364 results and the eBay notification "We removed some search results to show you the most relevant listings." The lowest priced listings shown cost $1.50 ($.50 p...