Selling

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How do i end a "item not received" case after it arrives?

I had a package I sold get "lost" in the mail for about a month and the buyer opened an "item not received case" asking for a refund... however the tracking shows the item arrived the same day they opened the dispute... I've asked them to close the d...

Help with bulk editing handling time

Hey there. I cannot find a recent article covering how to edit handling time for my listings. I am a teacher and during the school year I do 2 day handling because orders placed before 3 am my time count as the previous day for some reason. In the su...

Non payment proceedures

The option on awaiting payment to open a nonpayment case has been removed. Can anyone tell me the new procedure to do in a nonpayment situation? Trimix

Final fees

Hi all, I’m not understanding the fees after selling an item. I sold something for $379 but with tax it was $412.64. eBay from what I found out after the fact makes you pay fees on the full amount with tax so I’m paying fees on the $412.64. The thing...

Ebay Item Specification Will Not Improve Listing, Only Make It Worse.

Been selling on ebay for 10 years and ebay item spec said to improve how buyer search item, but actually make it worse, sales has been very slow since all my items changed with item spec.

Debating the intelligence of a sourcing decision...

So a little over a month ago, I decided to source these coins from Australia. There were none up at the time and it looked like good potential to bring something from far away to sell locally (as most of my customers are Canadian and USA customers). ...

3 ebay return fraud cases, I loose them all!

Hi Everyone, I have 3 eBay cases i filed against 3 different buyers for all i know it could be 1 person doing it. each of these buyers ordered a "Outdoor Heater Fire Pit Table" between April 19th and April 20th. a week later after the items are deliv...

Lister on Android won't load or is slow

Can't hardly get this to work, after several minutes it loaded and was able to add photos. Tried to go back in and it took 2 minutes to load lister. I re-installed the app and still the same. Yesterday it worked fine.

The Anticipation!

How many sales today?? Zero or one?! $5 $8 $12??? The excitement is overwhelming. Could barely sleep last night with the wonderment of what could be today. LOL! I'm sure the eBay cheerleaders will be waving their pompoms in my face. Go take a nap ins...

Return shipping charges from ebay should be at wholesale

I recently found out how much of a waste of time the whole dispute process is after having my first bad transaction on ebay in 20 years. Anyway, my suggestion is that ebay at least help sellers take a return by offering ebay's wholesale rate on retur...

View Order Details page not coming up - Error

When I click View Order Details on any computer or in any browser, it takes me to a page that says " It’s not you. It’s us. Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages. ". This has been ...

tracking shows delivered but buyer opens item not received case

i have a buyer that opened item not received case says they didn't get it even when usps tracking shows it was delivered to there house . used ebay printed label . tracking shows delivered . what really **bleep** me off is the fact tracking is showin...

Ebay For Charity and Fees

Our non-profit started an ebay for charity non-profit back the end of February, when they were still using the Paypal Giving Fund. Only a handful of our sales were sent over to the giving fund and then back to our paypal account so that we could depo...

Seller notes in some strange language.

I just noticed my seller notes are in some strange language. Everything else is in English. I'm on ebay's US website. Anyone else?

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eBay experiment - No titles on suggestion banners

I noticed today that for me, eBay has changed the display of listing links in the top and bottom banners/ribbons of "suggested" or "other's also bought...". There is no title, just the photo, price, and either number of watchers or seller's feedback ...