Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

How are everyone's sales this October?

Our sales are unusually low. Anyone else? Listing Christmas items this week and trying to get into the Holiday spirit. Anyone else?

WHY THE CHANGE ON SAVED SELLER LIST. CAN NO LONGER EDIT THE LIST

Restricted Account for 3 days - VERO

Got the notice on 1/20 for a VeRO issue and a 3-day restriction regarding one listing for Nike sneakers. The root cause was because it was being offered by GSP and hence, it was offered for sale in the European Union (EEA) which apparently isn't allo...

eBay charged my sale for a shipping label I canceled. How do I get this money?

Hello there, I need some help.I was charged 10.85 directly from my order payout for a shipping label. I recall canceling the order immediately as I am familiar with an alternative mode of shipping and I realized this was the wrong button to click. I ...

New Messages finally has a Sent folder and Report Message option!

Sorry if this is old news to anyone, but I just noticed they changed our Messages layout (the new version) and it's both wider and fills the available space, but most notably now has a Sent Messages folder! There's also the little 3 dots icon in the ...

MY SHOP IN AUSTRALIA NOW SHOWING AS eBAY.COM. ENTIRE SHOP DISTORTED QUOTING USD$

I tried to list an item for sale today. Unable as the postage section was for USA listings. That meant I was unable to proceed. I then deleted the work done and started again. This time the correct and normal process finald the listing. I checked it ...

Currently experiencing sale decline. Any insight or advice please!

Hi everyone!I'm relatively new here(beginning just last year) & currently experiencing a decline in sales primarily over this last Summer. Now from what I gather I may not be selling at a typical seller rate(overtime sales were turning into 2-3/wk). ...

eBay Video won't accept .MOV despite eBay website saying they do and videos to be reviewed? CMON.

Wanted to try the new upload video option that eBay rolled out this year. Couple issues I ran into and if eBay could address them this feature will be way better. Firstly, this official eBay page (https://export.ebay.com/en/listings/how-optimize-your...

Background Remover is distorting pictures

Has ebay's background remover been affecting your pictures by distorting them? It's also doubling the amount of white background after removal, and the crop feature doesn't work. So I have to do screenshots of the image after BG removal, then crop it...

I CANT PROMOTE ANYMORE!! WHY??

Every new listing i post and even active listings, ebay is not giving me the options to PROMOTE anymore. Why is this? New on ebay? Bug? I'm also a TOP RATED SELLER so I should be able to promote. Is this happening to anyone elae??

Should I refuse a sale to a buyer who opened their account today?

My most expensive item listed just sold but when I checked the buyer's profile, I see that account was just opened today. No feedback of any kind. I'm not comfortable with this at all.it could be a legitimate "hey look what I just found, I need to se...

international fees

So ebay charges 1.65% on international sales based on where the user id is registered. How in the hell are we as sellers supposed to know where the user id is registered? Ebay tells you after you make the sale. Pretty sneaky if u ask me.

Identifying Logo

I cannot find anything about this company or the logo. I searched google images for the logo and design and did not get any matches. There is a business called Ceramic Art Company that started selling in 1889 then became Lenox Pottery but the logos t...

So annoying to keep getting offers every time I look up things for a price check.

Don't know who does this. The seller or eBay, but its really annoying. When someone wants to buy something, they will reach out the to the seller themselves .

Offers eligible to send

For the past few weeks, I would get the normal send offers on items that qualify for an offer, either on desktop or mobile app. But in some instances, when I enter in my offer details and go to send, the system would leave one offer and then say - on...