Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

the buyer delivered the item,but dont close the 'i dont recieve the item' case

Last month i sold an item to a person to Canada.I am living in Greece,and I shipped by ELTA Hellenic post,with tracking cod that I entered in the order details 2 days after the transaction.The shipping goes on without any problem,but 2 weeks after th...

Is a seller able to cancel an order at any time upon request from the buyer?

OK. So I have have a purchase for an item that is not currently out yet an is on pre-order. I made this purchase a few weeks ago and recently I have lost my job and really cant afford this at this time. I messaged the seller requesting if they could ...

get my money in paypal on hold

get my money in paypal reminder - its the day after item arrived hurry up

photos for used items, new as of today?

Probably something else that was in the Seller Announcements that I skimmed over. As of this morning it requires a photo for anything used.

USA POSTAL SERVICE NOT LOADING TRACKING FROM OTHER COUNTRIES

HAS ANYBODY ELSE OF LATE HAD PROBLEMS WITH THE US POSTAL SERVICE . THEY SEEM NOT TO BE LOADING TRACKING INFORMATION FOR SOME REASON. I TRIED EBAY AND THEY DID NOT WANT TO KNOW. I'M TRYING THE COUNTRY I SEND FROM ( THAILAND ) STILL WAITING TO FIND OUT...

How to raise ALL listed shipping costs by a specific percentage?

I know how to raise or lower all prices on my listings by specific amounts or percentages, but is there a way to do this will set shipping costs? I do not see the function. I don't mean shipping as in shipping calculators, I set shipping for each ite...

A buyer was refunded for an item but has not returned the item to the seller. What can I do?

A buyer purchased a Jimmy Choo from me. She did not want to keep it. I refunded her but have not received back the handbag and Ebay released the refund to her and then closed the case immediately. I have no way of getting in touch with Ebay and I wou...

How long before I get my refund, seller is no longer a member of ebay

Just wondering, I put in my request for a refund today. The seller is already gone from ebay. Ebay says I have to wait 3 days, even, if they are no longer a member. How long before my refund comes? Does anyone know?

auction cancelled for non payment. How to check fees were credited back to my account?

My auction ended and the buyer never paid, or communicated with me. I tried to "report the buyer" for non pymt. - but after going through all the screens the only choice I was given was to cancel the order.Here's my question -- how to I verify that m...

Buyer changed mind - good reason for a dispute?

Please point me in the right direction if there's another post on this. I am seeing a new ebay $20 dispute fee, and that a buyer can dispute for the reason of changing their mind? Is that accurate? My items are also marked, generally, no returns acce...

Members are Sending me Offers at the "Buy Now" Price, is this Strange for Consumers on eBay to Do?

Hi guys, while I'm not new to buying on eBay, I am new to selling. I made a new account today to specifically sell some Pokemon cards since everyone told me the market is here. I was prepared for the common scamming tricks but was thrown off just thr...

Anyone else using coupons?

A few days ago I read a thread where someone asked about the new "print coupon" option when printing the packing slip. Well I created one coupon and printed 25 copies, and I'm going to put one in each package. I have a number of buyers who are repeat...

“RELIST ITEM” - Quantity default behavior?

Got 3 dings on my account that happened in the same week when using “relist item” started to relist item(S) instead -causing me to cancel 3 orders for not in stock -when ebay (IOS app) was changing the quantity from 1 to whatever quantity I had initi...

new window opens when I click on a listing

Anyone else having this problem, I do a search and when I click on the sellers listing a new window opens, it started a couple days ago when I went to print a shipping label. Its doing it both on firefox and windows edge, doesn't do it when I click o...

"Sorry, Ordered By Mistake" Cancel Requests

I don't believe someone "ordered by mistake" - get an order, less then 5 min later get cancel request. Ok fine, but ebay should deduction the $0.30 transaction fee from the buyer, not the seller, call it a falsely ordering fee. Top it off, they take ...