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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Final value fees

Hello,I used to see all my final value fees per product on this link:https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4364Since ebay updated I can't see final value fees for every single product sold.Do anyone knows where I can...

Can no longer get Cha Ching sound on eBay App w/Samsung S20

Hi All, I've know that this has been a problem for some in the past, but the only solutions I can see are from 2016. I'm sure things have changed since then. I recently upgraded my phone to a Samsung S20 and I can no longer hear the 'cha ching' cash ...

Request for refund

I have a buyer requesting a refund stating they received the wrong item, they will not respond to me about sending pictures of what they got because I am positive the right item was sent. Do I just refund them and let them keep whatever they got or r...

eBay charged me 15% not 12.35% like stated in their rules

So my collectible mini figures from the early 1990s came to $624.36 eBay has charged me $94.41 as the FVF which is 15.2%. This is unacceptable, I was once a power seller on eBay. I have over 2500 sales that have feedback and countless other sales wit...

Buyer claims nothing was in the box

In all my transactions, this is the first that a buyer has claimed there was nothing in the box when it was delivered. I shipped the item via UPS. In their message they stated that there was nothing in the box and that they would prefer a replacement...

Request for refund

Help me understand how this works. A buyer with No feedback score has requested a refund stating the item was not what they ordered and refused to pay their credit card bill after they paid “too much for shipping” . They filed a request with eBay. So...

Resolved! Help

buyer wants a refund claiming they received the wrong item, but will not send photos of what they did receive or communicate at all, what can I do

I have reached my sell limit although I HAVE NOT listed or sold anything yet.

Hello. So as the title says, whenever I try listing a product for sale, I get the following error message:"Request higher selling limitsSorry, we're unable to increase your selling limits right now. Please come back later and check again." I have con...

I will never ship with UPS again!

In the past 2 weeks I have had 2 items badly damaged during shipping with UPS. I only recently started using them on occasion, when they were the cheapest. I always package things super well and have never had an item break before. Anyone else have s...

Has anyone else seen this 'scratched DVD' scam?

So this one is a bit tricky. I work at a video store (I know, right?), where we sell our overstock on eBay, and I also started selling off my private collection on my own private eBay account. This buyer requested a refund on one of my private listin...

Warbonnet Train Set Unused and Unopened

Does anyone know how much i can sell this train set for, i am trying to sell it but i don't know what the entire set sells for. I know it sells for alot so i am trying to do research on its price.

Fake Bidder

Twice in the past month I've had an unregistered bidder win two of my auctions then delete their eBay account that had been created the same day they won each auction. In both cases the name on the account was the same, Patricia Smith, but the user n...

eBay policies

eBay is not a seller platform! It is in fact a buyer platform! eBay policies support the buyer in any and all disputes. A buyer can purchase an item without ever asking any questions about the item. When they receive the item and change their mind ab...

New Sellers Page Nightmare ! Used To enjoy selling on E Bay , now it's a chore .

Been selling on E Bay for 21 years , now retired , keeps me busy as many sellers on E Bay .. Not enjoyable anymore .. Not fun , more clicks , takes longer , LOTS of useless information that is rarely needed . A bunch of incompetent page designers on ...