Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! ebay sent buyer shoes without box sleeve

I recently sold a pair of A Ma Maniere Jordan 3s to a buyer. They included a clear plastic branded sleeve that goes around the box. I have pictures for proof that I had the sleeve. ebay just authenticated the shoes and they were delivered to the buye...

Effects of someone cancelling a bid

I’m pretty frustrated. I have a listing of Cabbage Patch dolls, clothes, pony. Two bidders went back and forth early in the auction. Opening bid was $10 and within a couple of days the bid was $27. Yesterday the high bidder wanted to cancel her bid b...

Downgrading Store with a contract- New benefits of store do not match my business model

One of the ebay people on the boards said we could downgrade our store without a fee but the customer service representatives said we could not. Has anybody heard anything new from ebay? Here is the link I found on the community board. https://commun...

Private Listings

We received an email today on an item "would buy this if you make the listing private" This is just a generic type item - nothing that would make me think "private" listing.....it is however, well priced and if sold at that price, for us, very profit...

Buyer Fraud Nightmare

I've been dealing with the following situation for the past 3 months now and have no other options now besides requesting forum advice. I sold an item of high value, and back in January the buyer filed for a return claiming the item was "defective". ...

All the Fraud... How to Handle This?

This is really incredible. I sold an item I had since I was a kid (selling old toys) and the buyer now says it isn't original which I know to be an absolute lie. I know I can contact USPS, IC3 and BBB but what else can I do? I've contacted ebay and t...

Tips from Victor Rivera that can guide and motivate any seller

We asked trading cards seller Victor Rivera of Plant Street Collectibles for his best selling tips. What he shared can guide and motivate any seller. Read his answers and learn more about his story in today’s “7 Questions with Victor Rivera.”

UNAUTHORIZED CHARGE FROM BUYER AFTER DELIVERY CONFIRMATION

Reaching out to the community to find out any recourse I can take.Buyer purchased a brand new PS5 from me and I am a managed payments eBay seller (perfect rating). Delivery confirmation received for the PS5 and the buyer left me a great review saying...

New account for selling

Well I bit my lower lip and bent to the will of the "company store" and did as told to do. Can't say I liked it any better than when I was in the Army.

Resolved! Starting another store/ new account

I'm looking for advice if anyone has started another store or multiple stores. I have been selling on ebay about 20 years. It's been small time, this year being the best year. But still small at 300 items and 20K. I am close to landing a deal to have...

Top Seller's Dilemma

I hope someone can solve this puzzle for me. eBay's requirements for Top Seller notation is one-day response. For the vast majority of my items, that is no problem. However, I have several items that require customer input ("send me you list of 25 ch...

Non local bidders for local pickup only items.

Is there any way to prevent non-local bidders on local pick up only items? In the past, there were no problems, but the last 3 items I have tried have been won by non-local bidders. I have tried large bold letters stating "no shipping: Local pickup o...

Store Preview feature

Ebay mentioned this in the press release today: The company launched a Store Preview feature for sellers to view their storefront before publishing, building seller confidence and easing the transition to the new experience. Anyone know anything abou...

(Not Yet on Managed Payments) and Our Logo Fails to Display...Thoughts?

Hey folks, has anyone else had this issue? Our logo is on our PayPal Giving Fund profile but it never displays on our listings. Thoughts? The logo is on our PayPal Giving Fund ProfileBut the logo never displays on our eBay charity profileAnd our logo...

ebay seller payment requirements

Under the new ebay payment system, sellers must accept credit card payment. With paypal seller was able to opt out of credit card payment which is what I did. I don't want to accept credit cards, what can I do now that ebay is forcing this down our t...