Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Why sell on eBay

I know this seems like a weird question, and I am about to age myself. But with all the discussions, scams and issues with buyers, why sell on eBay? It never seemed to be this complicated the last time I sold on eBay over a decade ago, or even bought...

Resolved! Latest FVF's are increased.

Can't figure out why my recent FVF's are what they are. I'm not in MP yet, so they should still be 10% ... no? FVF's on sales the last few days have been 10.2% of sales and shipping amounts.Did I miss the announcement regarding this increase?

inaccurate or downright false listings

Hi I've been considering starting to sell stuff on Ebay, and I was looking at some listings trying to understand the do's and dont's. I found something I thought a bit disturbing, a lot of listings that, for all in tents and purposes were deliberatel...

Insertion Fees on Items Sold Months Ago

Hi, Today, I noticed insertion fees on items sold months ago. For example, we sold a set of five bowls in October 2020. Today, there was -.35 for these bowls. I spent hours going through each insertion fee. So far, I've found about fifteen like this:...

ANOTHER POORLY THOUGHT OUT VERO POLICY RESTRICTION ON MY ACCOUNT

Ebay with it's poorly thought out Vero Policy has targeted my account without just cause and failure to research it. I sell generic guitar parts including generic bodies and necks. I have nothing in the description with trademarks registered, nor any...

image-based scanning

I attended the Zoom Meeting last evening about changes on eBay. Harry Temkin briefly discussed image-based scanning for trading cards. Can someone tell me how to do this or if there is a training video or forum on it.Also, Does anyone know a link to ...

Invalid Payment, Return and Shipping Alerts - Can't relist

Has anyone received the following alerts when trying to Bulk relist?Invalid PaymentInvalid ReturnInvalid ShippingI contacted eBay Customer service and they did not see anything wrong with my account but I cannot relist Ended Items without running int...

Unusual request to buy my product? SCAM???

Hello, and thanks in advance for any insight of this behavior. Im attempting to sell my son's laptop (Macbook). He listed it first on his ebay account (he's in college and of age to sell) and he received alot of offers to buy the macbook, but they al...

Customer refuses delivery after opening the package

I just received a package back today from an item that was delivered on 4/22. The box was opened and the item was unwrapped. The returned box states refused delivery. I have a no refund policy. What happens now?

Resolved! buyer give negative feedback because they hoped additional parts were included

Hi Everyone,Not sure what to do here now. I sold an oven part and the buyer gave me negative feedback because they were hoping additional parts were included. I don't feel the listing was misleading, and I thought I did a good job being clear, but no...

Read about how Yinka Ogunsunlade turned his love for fashion into a thriving eBay business

Yinka Ogunsunlade of Fashionably Legal turned his lifelong love for fashion into a thriving eBay business. Plus, he’s done it all while still a full-time attorney. Today, he shares how he makes it happen. Hear his tips and learn his story in our “7 Q...

How do you handle returns mislabeled as 'doesn't work or defective'?

It seems the vast majority of our customers who choose to return something automatically choose doesn't work or defective as their reason for return. We offer free returns already. We offer a more technical product, and I don't know how to include be...

New Format

I have been selling on eBay for many years and I was wondering how many other sellers like the new selling format. There are two different ones and I personally find both confusing and hard to navigate. Maybe I and just old school but I don’t like ei...

Just can't win here anymore.

I'm beyond anger at this point. Just having a feeling of being weighed down.. I've accepted the reality of doing business here..Even if you decide to only sell cheaper stuff in order to lessen the risk you will still encounter lots of bad buyers. Thi...

We’re increasing the character limit for feedback..... Up to 500 characters? Why?

I just saw this announcement. So now buyers can rant on sellers instead of provide short concise feedback...great! Honestly, this is yet another bad change. Every negative or neutral I have ever received has to do with a hat or clothing item not fitt...