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Forum Posts

Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

User avatar by Community Team Community Team
  • 334 Views
  • 0 replies
  • 24 helpful

Where did "Send to online auction" go?

The great thing about the old "classic" view was that everything we could do with a listing was right there in the items drop down menu. Now it seems that you've got to explore 40 different pages in order to find what you're looking for. Having just ...

User avatar by Guide
  • 119 Views
  • 1 replies
  • 1 helpful

Volume Pricing Discount and Returns

If I offer a Volume Price Discount, is there a way to ensure someone doesn't purchase extra with the intent to return so they can get the discount on the item they actually wanted?

Account Limited, Check Messages

Hello, I am trying to sell some items, but apparently my account is on hold or limited. I have changed my password (saw that suggested somewhere) and have updated my Credit Card info, and Checking Account info. Ebay is telling me to check my messages...

User avatar by Explorer
  • 100 Views
  • 2 replies
  • 0 helpful

INR due to USPS error

I have a buyer who contacted me (INR not filed yet) to say he doesn't have his package. This is what tracking shows:May 23, 2021, 12:35 amAwaiting Delivery ScanThe delivery status of your item has not been updated as of May 23, 2021, 12:35 am. We apo...

Not able to print labels from the Ebay Order site.

I have been struggling to print labels from the Ebay Order page. In the past I used Paypal because I couldn't print from Ebay but now that we're on Managed Payments I can't use Paypal. There are two items that Ebay says you can use to print labels. O...

User avatar by Adventurer
  • 375 Views
  • 20 replies
  • 1 helpful

Resolved! Starter Store get vacation?

Hi - Can someone please tell me if a Starter Store receives the “vacation notification” option? In other words, does a Starter Store inform buyers that I’m away? Thank you!! Ian PS - When I search for the info it seems like every article I find is fr...

User avatar by Adventurer
  • 317 Views
  • 4 replies
  • 0 helpful

Positive Post Join In

I just had a great positive experience with a jewel of a buyer who has come back numerous times to buy from us. She has left the most glowing feedback we have ever had on here and we need to focus on all these positive interactions with our repeat bu...

"Cha Ching" sound when a sale comes in.

For years i've been hearing sellers talk abut this but mine has never worked.I would like to hear what it sounds like. Is this a setting that i need to turn on?

User avatar by Superstar
  • 526 Views
  • 22 replies
  • 1 helpful

Error sending Refund

Hello guys. I recently handled a return and now I am going to issue the refund since my insurance claim on postage was approved (item arrived damaged, returned). I am getting this error when I click on issue refund, "There was a problem sending your ...

Resolved! Buyer wants me to end auctions

A buyer contacted me and wants me to end my auctions and create a new auction with the 3 items ended and allow him to buy it at a price we agree on and combined shipping. Is this practice ok with eBay policy? All auctions currently have 0 bids and en...

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