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Forum Posts

Shipping to CA and FL is getting unreal.

It is now costing upwards of $12 to send a small 1lb box via priority mail to California.Usually too large for a small flat-rate box and a medium is $1.75 more.I offer flat-rate shipping and hate it when I get CA/FL buyers, which seem to compose of ~...

A colourful sourcing experience today...

Not sure if anyone remembers the friend of my roommate's who wanted me to sell his banknote collection for $9600. He actually got $4300. He only did so well because they were all professionally graded. He had other banknotes to get rid of, so I sugge...

Counter-intuitive search features

Sellers, At the risk of raising an old answered topic: Today I discovered that the eBay search engine excludes the plurals of search terms from the results. In my case, I'm selling 3 lenses in a bundle (described as "Lithagons" in the title). Searchi...

help selling

im new to selling.  How do I start

User avatar by Explorer
  • 126 Views
  • 6 replies
  • 0 helpful

Offer under starting bid

I have an item listed without a 'buy it now' or 'best offer' option. I've received a message offering a price below starting bid. I'd like to counter their offer but then wondered if that's ok with eBay and allowed.

User avatar by Rising Star
  • 218 Views
  • 6 replies
  • 0 helpful

Resolved! Time Away has no way on the site to tell the shoppers when we'll be back

Before Time Away, we could type a message that would be put at the top of our auction while it was shut down.With Time Away, we don't seem to have that functionality. If we do, can you tell me where it is? It would be nice to let them know when we'll...

How to do second chance offer

I recently cancelled a transaction from a buyer, and when i try to make second chance offer i am met with this textUnknown system error An error occurred while processing the request. it is translateed from german so i dont know if that is exactly wh...

User avatar by Adventurer
  • 161 Views
  • 0 replies
  • 0 helpful

Resolved! Buyer requesting 10-15 dollar rebate 1 month later after he claims it arrived damaged

Looking for guidance on this one. It's been a month since I sold a laptop and now the buyer is telling me after all that time that it arrived damaged and provided pictures of the laptop. He told me I did a poor job of packing it even though I wrapped...

Buyer opened claim, ebay finally closed it , now wants refund how do I do it? No options to.

I had a buyer open a claim on an item not arriving overseas. For some reason it had an extended travel time and the case was actually opened before it was suppose to arrive. He contacted me and decided to wait for it to show up. I told him if it does...

Blocked Buyers

I have been a seller for 10 years and have a buyer who has been with me the entire time until May 2021. Now they are not able to bid on my items and receives a message that they are blocked due to my restrictions for buyer. I did not block them and t...

Can't combine postage

Hi, buyer bought 2 items and paid without using the "request total from seller" option in the basket before checkout which would have allowed me to reduce the total cost by £3. Am I fine to just refund them through paypal which is how they sent me th...

User avatar by Adventurer
  • 839 Views
  • 5 replies
  • 0 helpful

Can’t list a Simpsons figure because of price gouging?!

I have been trying to list a Simpsons figure. EBay keeps refusing saying I have to be an authorised seller. They list the reason for this as being because the Simpsons figure is subject to price gouging? It’s not sanitiser or a face mask it’s a plast...

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