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Forum Posts

having a hard time creating a basic eBay store

I want to open a Basic eBay store, but when I go to that page there is a message saying I don't have a valid payment account set up and there is some information missing. I have entered 2 bank account debit cards, but I still get this notice and it w...

User avatar by Pathfinder
  • 85 Views
  • 2 replies
  • 0 helpful

Combined shipping/invoicing

I had a buyer purchase three items last night. I immediately sent an invoice with combined shipping. When I pulled up the invoice on one of the items, it showed that one person bought all three. So, I adjusted the shipping and sent the invoice with t...

DECLINING SALES

I'm sure a gazillion people have talked about this already....but I haven't seen much conversation around the idea that taking away the ability to set deadlines on BIN items has ruined sales. What motivation is there for a customer to buy when they t...

User avatar by Scout
  • 775 Views
  • 17 replies
  • 3 helpful

Delivered Items/Lost Item Claims

What happens if a buyer claims that they did not receive the item, but the tracking shows that it was delivered? Does the seller still take the loss in this instance, or is the seller protected?

Ebay won't update my account details

Hello there. I'm trying to update my account details so I would comply with the new proposed Ebay policy of my payments being managed by Ebay. I've has my account for like 10 years or so, and now when I try and follow the Ebay steps of updating my ac...

User avatar by Adventurer
  • 413 Views
  • 4 replies
  • 0 helpful

Resolved! All times changed to PDT and not defaulting to sellers time zone

I just noticed today that all my sales ending times were in PDT. I am on the east coast and they were stated in my time zone until sometime this week. I called ebay, and after some back and forth, found out that this was a change that was made to eve...

Buyer Gave Incomplete Address

I mailed out a package and the buyer told me afterwards that it was supposed to be a PO box. The number simply had # in front of it. I presumed it was an apartment. I wrote the address exactly as eBay had it listed. Who is at fault if the buyer doesn...

Sales within my state.

My accountant is asking for a list of all sales within my state. I switched over to MP in March (i think). I know how to get this info from paypal ... but how do i get this info from MP?

User avatar by Superstar
  • 373 Views
  • 9 replies
  • 2 helpful

Order with a Competitor

Do you ever order from a Competitor? Someone who consistently under-prices your listings and clearly spends more on promoted listings as they are always the top choice of every thread? We did. The pricing was well under ours - too good to pass up. Wa...

Lag time

I have many shoes they are similar all by the same designer different sizes and now it’s taking a whole day for Ebay to notify me that an item didn’t sell so what I find happens is I am double listing by accident because it tells me your item did not...

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