Selling

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Appeal or not?

So frustrating, one of my listings keeps getting violated and removed with the reason that it is violating the Adult Items Policy. 5 times now its been removed. Here is another beautiful example how ebay refuses to be clear and actually be helpful. T...

I want to offer free shipping on additional purchases for CD's, DVD's, Vinyl, Books

I wanna list a bunch of items of the same type such as CD's and let the buyer only pay shipping for the first so it's free shipping each additional purchase but eBay will be adding the shipping amount to each purchase

Had my first negative experience as a seller

I sold an internet modem to this guy last month. The item was working right before we moved so I had no doubt it worked. He messaged me 10 days later kind of demeaning me because the item didn't work and requested a refund. He also included photos of...

Well, this is a new eBay selling tip urban myth for me.

Just when you think you've heard all the eBay selling tip urban myths, I stumble upon a new one. I came across this on social media from a seller trying to generate more sales: "So I’m trying the theory of buying something on eBay to generate more sa...

Why Am I Being Sent to Collections??

Hi everyone. I had some difficult issues with a buyer the beginning of the year. She falsely claimed to not have received an item and I won the appeal. The issue went back and forth and she eventually filed a chargeback. I filed a claim with my bank ...

Request for Case Review – Buyer Received Item but Opened False INR Claim (Order 07-12951-06189)

Hello eBay Community, I’m reaching out to kindly request a review of a case that may affect my seller performance unfairly. Here are the key details: Order number: 07-12951-06189 Date of purchase: April 12 Buyer filed INR claim: April 14 Tracking con...

Backup withholding and delay in updating W9

I have been trying to get my tax identification number and W9 corrected for 2 months now. At first I didn't know that my TIN was incorrect until I received a First B-Notice in the mail. I immediately filled out the paper W9 and returned it in the inc...

Resolved! I wants to change my payout account and Im looking on my dashboard--where is it??

I feel so silly asking this--but it seems very confusing. still figuring out the seller page. Thanks!!

My First Return with Funds On Hold...

This is turning out to be a bad week...LOLI never had a 'return'...on all my years selling as far as I can remember.Funds are on hold for item AND the shipping.Item is being returned from UK...so it's 99.9% there will be no tracking from buyer I am v...

Resolved! help with a 'restricted item' sent to the UK

hi there, I recently sold a GI Joe figure to a buyer in England. I'm in the US. I packaged and sent the figure, same day, but the latest update from the Ebay issued tracking number (from 8 days ago) says the package is restricted and will be returned...

'Repeat Buyers'

I guess anything we see in 'Seller Hub' in 'Sales' on a day by day basis can be ignored.I had only 2 sales today...very slow week I might add...Both are 'repeat buyers'...but doesn't show that in 'Sales'...maybe tomorrow...LOL

Resolved! On a buyer request, when delivered, who covers the cost, ebay or the buyer?

1.-buyer opens a request2.-seller makes the full refund3.- 4-5 days pass and the tracking info on usps.com now shows "delivered"4.-seller contacts ebay, and shows the recent proof of delievery 5.- ebay makes a "courtesy" full refund to the seller, er...

"In 1 Cart" Confusion

Hi all,Several of my listings have a notification that says "In 1 Cart." What does that mean? The items with this notification never sell. I thought the "In 1 Cart" notification was supposed to go away after 24 hours if the item is not purchased. For...

Resolved! How to contact buyer, please.

I've just sold my first posting in a couple of years, but didn't know it until today - which is a week too late. So I'm packed and ready to ship first thing tomorrow (Monday) and I'd like to notify buyer that I'm sorry to be so late. Can anyone help ...

Resolved! Negative Feedback and False Remarks!

A buyer requested a refund through private messaging for an item for a mistake on the description! I stated that I would refund the money in full once I received the item back. At the beginning of May, I sent the return shipping label. The item has n...