Selling

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ebay customer service.

In ebays constant march toward more profits. they have eliminated all practical customer service . Have been selling for over 18 years on ebay. I have seen a good customer service ,degrade into outsourced 3rd world reps that have no knowledge or powe...

coupon results

I launched a few about 2 weeks ago....sold a few books that used the coupon. I would call it a modest success. I am not using it on social media because I frankly don't know how. I did add a new coupon today for another category.

Offer with International Shipping

I have a customer who is asking if they purchase 3x of an item if I can combine shipping. When I go to reply with an offer, it only has quantity and price, it does not have any options for shipping. The catch is the customer lives outside the USA. I ...

Why does Ebay Count INADs CLOSED BY BUYER Against Sellers?

I noticed in my last quarter's list of INADs (those being used to calculate my error rate that could cost me an extra 5% in fees) one that was closed willingly BY THE BUYER (in this case buyer agreed/realized they made a mistake). I would LOVE to kno...

Resolved! Is there any way to restore expired listings?

I discontinued some listings about three years ago. Is there any way to restore listings that have gone offline rather than have to redo them completely?

Resolved! offers

A buyer made me an offer, and I responded with a counteroffer. Can my item sell to someone else during the hours the counteroffer is being considered? Or is my item "on hold" until the time runs out for the consideration of my counteroffer?

Ebay Shipping - Insurance

Just curiosity - when you purchase label with ebay shipping USPS and add insurance, which one do you choose - the cheaper 3rd party insurance or the USPS insurance? Has anyone ever had issue claiming the 3rd party insurance?

ebat Store vs No Store?

I have many items to list and I am trying to figure out if I should keep listing them here. Is it better to list with or without having a store?

Custom handcrafts that are made to order...

Hi, my name is Lenin I am from India, I have a wood workshop named Wooden Mantra, We specialize in making furniture and Handcrafted artifacts like sculpture, wall panel, Doors, etc(Instagram #wooden.mantra)We use only teakwood or choose one as per th...

ebay bucks

I have an ebay store and have not received ebay bucks for the last three months. My daughter, who also has a store, has received them every month. I ALWAYS used them, and she never used them..what's the deal here...does anyone know??

Is anyone having trouble typing in the “Item Description” box on an iPad?

Lately I’m having trouble typing in the Item Description box (on my iPad). The curser jumps to the top and you can’t see what you are typing. Copy & Paste won’t work either. Is anyone else having this problem? All the other boxes seem to work well. T...

Resolved! Auction Dispute

I cancelled an auction prior to the deadline. Prior to the deadline a bit was placed on the item. My opinion is that once the auction was cancelled early, I owe nothing to the bidder. Ebay resolved this dispute in favor of the buyer and debited my ba...

Huge increase in cancelled orders

We use global shipping program and suddenly a huge increase in cancellations. 2 said their child ordered. 1 said they didnt order it. And its often for the same item. Is something going on?

Hackers and Personal Information

I see Ebay took my posts down again. What are they afraid of, me posting that I got hacked several years ago while logged into Ebay? The hackers demanded a ransom and an Ebay employee several months later acknowledged that others had gotten hacked as...