Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Offer with International Shipping

I have a customer who is asking if they purchase 3x of an item if I can combine shipping. When I go to reply with an offer, it only has quantity and price, it does not have any options for shipping. The catch is the customer lives outside the USA. I ...

Why does Ebay Count INADs CLOSED BY BUYER Against Sellers?

I noticed in my last quarter's list of INADs (those being used to calculate my error rate that could cost me an extra 5% in fees) one that was closed willingly BY THE BUYER (in this case buyer agreed/realized they made a mistake). I would LOVE to kno...

Resolved! Is there any way to restore expired listings?

I discontinued some listings about three years ago. Is there any way to restore listings that have gone offline rather than have to redo them completely?

Resolved! offers

A buyer made me an offer, and I responded with a counteroffer. Can my item sell to someone else during the hours the counteroffer is being considered? Or is my item "on hold" until the time runs out for the consideration of my counteroffer?

Ebay Shipping - Insurance

Just curiosity - when you purchase label with ebay shipping USPS and add insurance, which one do you choose - the cheaper 3rd party insurance or the USPS insurance? Has anyone ever had issue claiming the 3rd party insurance?

ebat Store vs No Store?

I have many items to list and I am trying to figure out if I should keep listing them here. Is it better to list with or without having a store?

Custom handcrafts that are made to order...

Hi, my name is Lenin I am from India, I have a wood workshop named Wooden Mantra, We specialize in making furniture and Handcrafted artifacts like sculpture, wall panel, Doors, etc(Instagram #wooden.mantra)We use only teakwood or choose one as per th...

ebay bucks

I have an ebay store and have not received ebay bucks for the last three months. My daughter, who also has a store, has received them every month. I ALWAYS used them, and she never used them..what's the deal here...does anyone know??

Is anyone having trouble typing in the “Item Description” box on an iPad?

Lately I’m having trouble typing in the Item Description box (on my iPad). The curser jumps to the top and you can’t see what you are typing. Copy & Paste won’t work either. Is anyone else having this problem? All the other boxes seem to work well. T...

Resolved! Auction Dispute

I cancelled an auction prior to the deadline. Prior to the deadline a bit was placed on the item. My opinion is that once the auction was cancelled early, I owe nothing to the bidder. Ebay resolved this dispute in favor of the buyer and debited my ba...

Huge increase in cancelled orders

We use global shipping program and suddenly a huge increase in cancellations. 2 said their child ordered. 1 said they didnt order it. And its often for the same item. Is something going on?

Hackers and Personal Information

I see Ebay took my posts down again. What are they afraid of, me posting that I got hacked several years ago while logged into Ebay? The hackers demanded a ransom and an Ebay employee several months later acknowledged that others had gotten hacked as...

Resolved! No longer getting toprated plus discount

I just realized that I am not getting toprated plus discount on my listings. All my item are eligible. Can anyone shed some light on it?

Defects information - the math behind it

In the past year I sold about 85 or so products. My mom got sick so I went to take care of her (I am a stay at home mom) and then, I got sick. For almost a 6 week period, whatever sold - my husband canceled the orders as he is not familiar with Ebay ...

Resolved! Free shipping as a seller

I haven't listed for about a year. Nowhere could I find the listing form, to include the shipping in the selling price? Is this "free" shipping option still available? Any reason why I can't find it? Thanks, Christopher