Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Resolved! Package is DELIVERED but eBay system cannot update the latest data from Speedex courier

Hi, I sent a package to Greece via Speedex, the tracking of Speedex is entered into eBay but the eBay system is not able to update the latest data - the status is DELIVERED but eBay shows IN TRANZIT. The package has been delivered already more than 2...

Can someone tell me how to watch ebay Live?

Hello all! Was wondering if someone can tell me how to watch ebay Live? I get the notifications when ebay Live starts, but when when I click on the ebay Live button in the app on my phone, nothing happens and nothing shows up. How exactly do I watch ...

Sellers beware of auto-escalated disputes

I sell a lot of small items, under $20. If possible I use Ebay Standard envelopes for some seller protection, in other cases I use other shipping providers that offer IMB tracking, and in some cases items are sent with stamps. Most items, even withou...

Does a return opened on "For Parts or Not working" items count as a defect in seller metrics?

Question is exactly what the title states.In the past I've just taken the risk, but I'm changing the way I do business with certain items in my store. I'm going to offer big discounts on parts in the business & industrial category, but labeling them ...

Clothing Item Specs Gone. Measurements are never needed right??!!!

so men jeans/pants are missing waist size measurement women jeans/pants are missing inseam and waist measurement womens blouses are missing sleeve type and fit This is a rookie mistake that a multi billion dollar company should not be making. Of cour...

Letting Go

Hello Everyone. I sold an item and the buyer told me that the item was moldy when they received it and cannot be used. I check everything I send out. The item was not moldy or warped. I refunded them the money because I didn't want a bad review. I di...

Buyer complained about eBay today at a Local Pick up ...

I did a Local pick-up with a customer today and unsolicited they complained about eBay, among the highpoints were: -Auto-pay-New message system It was a lively discussion to say the least ... so eBay changes have certainly NOT "enhanced the Buying ex...

you received an offer message

is there any way to turn off these annoying and Spammy messages currently i just seach "offer" and delete them all but i am afraid one of these times im going to accidentally delete something that was actually important i don't need 100+ messages tel...

RVA (Richmond, Virginia) eBay Sellers In-Person & Virtual December Meeting with eBay Community Team!

Thanks to eBay's recent geo-targeted marketing push, our chapter has grown to 71 members, and I’m thrilled to see that 10 of you have already signed up for our December 4th meetup. RVA eBay Sellers In-Person and Virtual December Meetup with eBay Comm...

eBay is a rip off and fraud.

What a total rip off!!! How many times does one have to pay sales tax on an item. I bought and resold this item because it was the wrong part. Look at the fees ebay charged me!! 150 bucks on a 650 dollar item. What a complete scam. We’re not partners...

Item description is in one long scroll.

I recently listed an item from my phone (I don't have a pc or lap top), but the description is appearing as one long scroll instead of in a regular box. Can someone fix this please?

Offering Free Returns To Get Top Rated?

I sell makeup which averages $10-$14 total per sale and my other metrics on both my shops seem to qualify for Top Rated status or right at it so I've been considering offering free returns in the near future but I'm wondering if it would be worth it ...

Good Bye Bad Buyer!

This is more a vent/ Discussion rather than a question -- I love it when a bad buyer send a stupid message and allows you to block them before an issue happens! I just had a buyer send me a fairly rude message complaining about $3.15 shipping (basicl...

..an eBay seller...are these guys OK... 91% feedback...no shipment shipped

Hi, I bought a 2 CD music set used for a total amount of $ 9.52 on Nov 10th , from a seller, 17 days ago...they supplied a USPS no working invalid tracking number to me. I have messaged them, 9 times, with them, the seller, repeatedly responding with...

Time to stock up on popcorn.

With the upcoming tariff induced price hikes coming along with the inevitable USPS price increase I suspect these boards are going to explode. I do like a good train wreck.