Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

seller is selling the same item over and over

seller is selling the same item over and over , he will not cancel my oder and i can not get intouch with ebay. beware of this sell, he ask for you to send cash to hes cash app.

What happened when the product was not received due to the buyer’s return appeal

Hello? I am currently receiving numerous inquiries from various buyers and auction participants. I have already informed you that all issues I appealed against have been resolved, yet my listings are still not restored, leading to continuous queries....

HOW CAN A REPEAT CUSTOMER RESULT AS "SOLD VIA PROMOTED LISTINGS"?

It's unbelievable. I have buyers who purchased a particular item last year "organically", and now they return to repurchase the item again and it's a "PROMOTED SALE" It's just theft at this point with fees. I understand how it happens. The listings h...

why is ebay taking so much from my sales

they took 30 dollars from my sale that was 245! im not selling on ebay ever again! and if i do im charging extra!

Sold broken electronics "as is for parts or repair / no refunds" - Buyer wants a refund

Basically sold a broken PSP, listed it "as is for parts or repair. No refunds due to condition of the item." Buyer said it's missing some little clip that was shown in the pictures and wants a refund. I don't know anything about it and I don't really...

Find more sponsored.....

I saw mention of this on another site and looked at several of my listings this morning. I was quite surprised to find it is true. I don't recall seeing any eBay update about this particular new photo array. Nor info on how a seller obtains this plac...

first wrong address then buyer said sold item was poor quality.

I sold a ralph lauren tote and the buyer told me after I mailed it that it was the wrong address. she then gave me the correct "complete" address. I watched on tracking and the tote was sent back to me as undeliverable. I asked how she wanted to proc...

what is managed payment?

eBay math

If you offer discounts to your customer does eBay take their percentage on the original selling price?

Extremely FRUSTRATED with ebay-Lack of Ability to Talk with Someone-Resolution Dept

I recently sold a sports jersey that was in perfect condition and the buyer left Positive Feedback (Great jersey, quick shipment) and then a few days later, tells me that there are stains on the jersey. I told him I did not see any and that in the mu...

No Christmas gift exchange this year?

I just realized, was there no seller board xmas gift exchange this year?

If you're curious about how 'up to 50% refund deduction' works

I never used the feature before, but recently I had an opportunity to try it because a buyer returned a mixed lot of jewelry but kept 4 of the 53 pieces. Honestly I'm just surprised that has never happened to me before. And it was 4 of the better pie...

Resolved! Listings in store disappeared

I have been using the turbo lister to make changes to all listings. I only have 207 right now and had around 250 six months ago. Some of my items have disappeared and not in Active, Sold, or the Unsold categories. In the old days, I could go to my fe...

Resolved! How do i remove "Promoted Ad Fees" from all of my listings in bulk?

I see that eBay is about to change the way they calculate Promoted Ad fees to include shipping and tax which is frankly a spit in the face to sellers who are struggling right now. It's crazy enough that we get charged a percentage of shipping *even w...

Resolved! Clothing Brands Copyright Infringements

I just found that eBay is very strict for sellers. If someone reports about the copyrighted product on his account, I have a few important questions to be a good seller on eBay. my first question is how we can know which products have copyright infri...