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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Buyer paid more than buy it now price

The buy it now price for my item was 185$ and I offered free shipping. But when I checked this morning it said the item had been sold and bought for $197.95. Is this a scam? It didn’t even give me the option to accept the offer or not?

eBay changing listing mid month

Why in the **bleep** are all my listing now accepting offers? I did not **bleep** agree to this and all of a sudden I got every lowlife piece of **bleep** sending me lowball offers! Which is notifying me constantly that another **bleep** is lowballin...

Did I miss something? When did that happen?

I have clicked on my own user ID, something I do not often do - and all the people who used to follow this selling account, as well as those accounts I used to follow (including their Avatars) are gone. When did this happen, and what purpose would th...

buyer's shipping address is MIAMI, FL 33206 United States. legit or fraud?

so today i got the order from a buyer in Miami, buying my 500 dollar part of brand new water cooling pump. and the shipping address is MIAMI, FL 33206United States the reason i am kind confused because the address was not the initial address he put, ...

Tradition of Srilanka

Hi eBay. I listed a lotus flower which made by hand. It is described the tradition of sri lanka. I took 4tos and made a nice listing and listed it. I want promote my add one google. So how can I do it well? Any ideas about it

Resolved! Old Elephant Statue

Hi eBay. I listed a old elephant statue recently. I listed it on auction method. It is approximately 1 kg weight. https://www.ebay.com/itm/392936686937 This is the link for it. Because the Its shipping cost, I thought that add that cost to the shippi...

The New Sell It Now Listing Tool is Trash

The new listing tool is absolute garbage. Astonishingly, it now takes more time to list items one-by-one. The details are more watered down, and the graphic layout is distracting.I have to now rotate all photos uploaded to eBay ONE BY ONE, even when ...

Fall Seller Update

What, no comments/complaints about the new Fall Seller Update? Went to eBay community this evening expecting to see a bunch of traffic about the new update, but nary a thread. Previous updates have generated voluminous discussion, so I'm quite surpri...

INR case not escalated to eBay closed due to inactivity but buyer refunded?!

Hi,I just had an INR case that was closed due to inactivity. The eBay message read:"We closed this request since there's been no activity for 21 days. As a result, the hold on this transaction has been removed. You don't need to do anything else--we ...

Approved seller for Vaping help.

Hi everyone. I'm wondering if someone could help me? I recently put a application in to become a approved seller for vaping products like e liquids and hardware but got rejected with no explanation provided. I run my own online store so I'm unsure wh...

Finding My Unsold Listings

I have some items that I chose not to relist quite awhile back. Now, it seems, they are completely gone. I did not want to have to create new listings on these items - so much extra work! Isn't there any way to retrieve those listings? I hate when EB...

Am I breaking any rules by sharing a buyers message with other sellers?

I have a buyer that has sent a very barbaric message to us and I wanted to share it on the forums so that other sellers may beware of their frantic activity. So my question is am I breaking any rules by sharing a screenshot of their message? Thanks

okay this switch over has stopped all sales!! I wasn't even in the group that was told to switch

okay this switch over has stopped all sales!! I wasn't even in the group that was told to switch. I was told nothing would happen to my account. Now going on 36 hours without a sale, very odd. I got a feeling this is going to be a nightmare

Better security

I have not had one real buyer since I got on Facebook. How are they able to do this all the time and then almost all of my stuff for sell has be removed because of suspicion activity or wasn’t that persons account to buy stuff on. I still can’t find ...

Money on hold although buyer received

buyer received item from us 2 weeks ago. We paid for package to be signed for upon receipt. PayPal has our money on hold and says to contact eBay for assistance. Ebay says to contact PayPal. Ebay says zip code on package did not match zip code of buy...