Selling

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eBay Australia July Seller Update

Just FYI, eBay has posted the July News/Update for Australia, which likely means we'll get one for the US tomorrow. https://www.ebay.com.au/sellercentre/aussie-seller-news/july-2025 Not a lot earth shattering - a few things we've already seen announc...

Resolved! Seller Protection - INAD - and Buyer Reporting

Buyer returned unliked item as INAD. Buyer is experienced Ebay user and wrote she knew how to work the system and Ebay would rule in her favor. I reported this buyer immediately, Ebay escalation team member says no report. I am blocked from reporting...

"What do you think of digital Islamic items? I'm new to selling these!"

Hey everyone! I'm a fairly new eBay seller, and I recently started a small store focused on unique digital and handmade prayer items (like smart tasbih counters, Islamic gifts, etc.). I’ve already sold a few items through auction, and it’s been excit...

blackmoney

Have you ever had a customer try to black mail you with negative feedback? How did you handle it?

Indexing

What's up with eBay's indexing? I put an item up for a 7 day auction and couldn't find it in any search engines for a day and a half. Ebay's answer was it was being indexed when I asked them. Why am I paying for a 7 day auction and only getting 5 1/2...

Sold item marked as delivered, buyers claims they never received, eBay just wants me to refund?

Sold a baseball card on June 16 and shipped using ebay standard envelope. Marked as delivered on June 21. On June 30, buyer contacts me indicating they never received the item and want their money back. Ebay doesn't care about the "delivered" status....

Resolved! eBay reviewing my account again not less than 2 weeks after the last one.

eBay have just sent me a message to say they are putting my payments on hold for another 5 days due to needing to do a review of my account. This came about because I went to withdraw £11.98 for an item I sold since in the week after the last review ...

Resolved! Phone Number Access by Sellers/buyers- Big questions here- Scammer/safety Alert. Help PLease!

I now have the PHONE NUMBERS and addresses of around 300 people I sold garden seeds to.---------------I SHOULD NOT HAVE ACCESS TO THIS INFORMATION SO EASY! In my humble opinion.... It's a safety risk and massive privacy reveal. WHY EBAY? Let me expla...

At what point will Ebay ban a buyer who threatens to physically harm a seller?

I have a buyer who just bought a Christmas ornament from me. The post office took an extra three days longer than estimated to deliver the ornament to the buyer. Several days before the ornament was too be delivered, the buyer was sending me multiple...

Simple delivery causing other changes?

Earlier this week I got moved onto mandatory simple delivery - not too happy with this really given I am selling quite a lot (selling recently inherited items alongside my personal collection to raise funds to start my own business) but the pro's and...

southernsweettea

Anyone hear from southern*sweet*tea lately?

Not getting any payment for fee credits

More than a month ago, a buyer wanted a refund on a product I'd shipped to him. Basically, he just didn't want it. I didn't have to refund it, but I did (through EBay), in part because I could get EBay fee credits back from EBay for the fees they cha...

Give a buyer a refund before cancellation of an order

How do you close out an order after issuing a full refund and shipping the item, without initiating a formal cancellation?

Buyer paid then wants refund asap

Hey folks never had this happen so just curious what anyone has done. Seller told me he couldn't pay till Friday I told him no big deal. He magically pays 40 mins ago then I get home and see he wants a refund but he's no longer interested bc he found...

Resolved! Buyers not reading...

Buyers not reading descriptions or condition info (even though the condition info is high up on the item page), is becoming more of a problem. Some don't even seem to be looking at all the photos. They're probably on their cell phones and don't know ...