Selling

Forum Posts

Sorted by:

Resolved! Issue a Full refund or Heck to the no,no,no

So here's a Kids lunchbox i sold, the zipper came out of it's zipper. The buyer wanted a Full Refund. It seems like an easy fix just draw the zipper into the other side. I'm not interested in having the return sent to me because of course the Buyer l...

New buyer notification? "Another buyer has made an offer"

I keep forgetting to post about this, happened a few days ago. I should know by now not to even touch my phone when I wake up before I've had a cup of coffee, but that's what I did. There was a notification that said something about "Another buyer ha...

Return to Sender

I shipped an item and two days later the buyer messaged me asking why I sent the item to his old address. I informed him that has nothing to do with me and that his old address must be his current address on Ebay, which it was. The item came back to ...

USPS slow shipping/lose package?

Shipped item on 1/13 to Oregon from SC. It's still in transit somewhere. Tracking just keeps updating "in transit to next facility". Not sure where it actually is after reaching Charlotte. The buyer has asked and I've responded. What's the best way t...

Resolved! Can't delete incorrect variation photos

I added some incorrect photos to my variants but there isn't an trash icon for editing when I try to remove them. This is on a multiple listing. Thanks

item returned due to 'Service Disruption Occurred'

Used UPS to mail item on 1.8.25 to New Castle, DE. Item arrived in New Castle 1.16.25. Tracking said a Service Disruption Occurred. Buyer sent message asking where package was on 1.22.25, I answered that tracking indicated package was being sent back...

please help Picture artist unknown and its value

please help Picture artist unknown and its value. this is canvas print. large size.

Active Selling page not showing bids or no bids in green and red

Hi. About a week ago my active selling page stopped showing no bids or less than 24 hours left in red and stopped showing items with bids in green. All numbers are just black now. Has anyone else had this problem or does anyone know how to solve it? ...

Resolved! What do I do with this?

"Buyer" asked to cancel and refund. Reason: wrong item sent.I offered partial, and got no response.I've been messaging him asking for an answer.Can't make any more adjustments, can't refund in full or request return or anything. 1) How much time do I...

Is it Sold via Promoted if Followers Receive Emails?

So my question is if my regular followers see my newly listed items in their "New from your saved sellers" email, is this considered promoted? I have quite a few regular buyers/followers who come back and purchase regularly. Yet most of those sales s...

Happy Birthday buyer note

I have a buyer who left a buyer note that says "Please leave this note inside the package: Happy Birthday, I know you love these so here's more. DO NOT OPEN UNTIL YOUR BIRTHDAY. -Uncle George". The item is a t-shirt.

Possible shady buyer.

PLEASE DELETE POST PLEASE. THANKS FOR REPLIES

Resolved! temporarily restricted

Hello.Ebay put my account on hold.The information I received.According to this, someone had listed an item from my account.Someone hacked my account and listed an item, due to which you have been temporarily restricted my account. I restored my accou...

How do I block a buyer who uses multiple Guest accounts?

This is a new one for me and I have no idea how to deal with it: There is a scammer buyer who I need to block that constantly uses a different guest account username every time he places an order. No two orders ever have the same username but the buy...

Strange work from Ebay site with offers. And strange buyer account

Yesterday, buyer send the offer to us - we have the notification, but we are not receive the message( looks strange ). We decline it, buyer send the second one - we have the notification again, but no messages too. We decline it. Buyer paid the item ...