Selling

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Listing category

Im fairly new to selling and im having a little difficulty understanding the categories.how important are the categories I list my product in? Are the selling fees determined by the category that I listed in or does eBay determine the category for th...

Message System Issue

Hey Gang,eBay has upgraded a few things on the site and after some changes took place I noticed that the contact option on an order details page does not work properly.When I view an order and attempt to message the buyer from the order, I am simply ...

Less than 6 photos affect search impressions per Listing Quality Report. Variation listings punished

I haven't tried the Listings Quality Report since it was first released. There were so many issues with the report in January and since most of my listings are variations, the report wasn't relevant to me as variations weren't factored in at the time...

Reminder: How FedEx and UPS works when label bought on Ebay

Sometimes due to the size and weight on an item I come out better sending it FedEx or UPS. Ebay gives good discounts on these, especially FedEx with a program they have worked out with them. But, take note. When you weigh and measure your item, enter...

Ebay gave a buyer a full refund and let them keep the item ,Because ebay did not sent a return label

Sold and item ,Buyer want to return and ebay aprove it put sent no label to return .They gave a full refund to buyer and let keep the item. But Ebay was at fault not me Seller is always wrong.

Refund with PayPal: do I get eBay fees back?

I had an order which was damaged /destroyed in shipping, so I issued a refund to the buyer. I did the refund through PayPal. I went to cancel the order in eBay, but it says that by cancelling eBay will make a refund for the sale. Will this double-ref...

add item specifics

i have a leather womens purse listed, i get messages to add item specifics.. under the listing i have.womens, shoulder bag, brown, drawstring closure, leather material, zipper pouches, unbranded, length of strap, one pic shows size of purse. don,t kn...

Buyer didn’t read description

Hello, I recently sold a PC part. specifically an MSI GeForce RTX 3070 Ti. The buyer sent me a message stating he didn’t read the description and wants to return it. Do I have to accept it?

How do you cancel an order if it seems like the buyer is trying to scam you?

I accepted an offer and the buyer is yet to pay. I messaged them to ask if they were still interested, but they replied back with a phone number and saying "TEXT ME IM IN A MEETING." Safe to say I'm pretty sure they're a scammer. I'm not about to bri...

item removed by eBay

Item 334093316355 was a reverse painted chinese snuff bottle. eBay removed it claiming it related to illegal drugs etc Anyone have similar problem

eBay as a Payment service vs Paypal

Hello, Recently, eBay haacqange my Paymentmethod from PayPal to themselves and my first impression is that it's lacking. It's slow, does not send any cash updates, etc. It's two-step backwards than Paypal but the fee cost higher for the reduced servi...

Resolved! Why does Ebay sometimes hold my money for one day and other times three days?

It seems when a buyer says please cancel my order because of whatever reason ebay does this on all my orders that come in after that for a day or two. I usually ship out by the next day, but I do have a 3 day handling time, so now I got an order toda...

Ebay Customer Service Non-Existent For My Problem

I've been selling on eBay for over 10 years, and thankfully have a perfect 100% feedback rating. I was recently very concerned over a mistake I made while listing over 25 items. I forgot to edit out "FREE SHIPPING" from my description on a battery ch...

Why

Why is Ebay telling me they are suspending my payments unless I agree to refund a customer that wants to return an item because it doesnt fit? I have a return policy and under the old system I did not refund until I received the item back. Is this pa...

Resolved! Best offers are matching my buy it now price-scam or no?

I don’t use eBay very much but listed a PC I have for sale. I chose to accept offers and of the ones that have been sent to me, two are offers matching my buy it now price.It feels really off that anyone would offer the buy it now price but not just ...