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eBay allowed a deceptive buyer to get away with lying

I recently put up for sale an old 18K watch. The watch had been recently serviced and brought up to original Longines specs. I have the receipt of the service which I provided to the buyer.Upon receipt of the watch, buyer asked for a refund since he ...

User avatar by Adventurer
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Disputing incorrect feedback

I had a problem with a buyer not receiving an item. They asked for a cancellation and a refund. I did both. I have it in my Ebay records. The buyer left me negative feedback claiming I did not respond. I asked the buyer to reconsider and wrote a leng...

eBay Not Protecting Sellers Like Before

Buyer purchased 2 pairs of clip-on earrings in different colors. Buyer first leaves neutral feedback on November 1 even stating in the comment, "Earrings are Pretty. My fault, not yours. I like smaller size". The same buyer leaves negative feedback f...

FYI about Volume Pricing

I recently decided to delete volume pricing from a number of listings. When I went to my storefront, I noticed the volume pricing was still there, in red! It took me a while, but I FINALLY figured out why. Under the Marketing tab, in discounts, each ...

Handling cost questions.

Hello I am about to post a very heavy object that is breakable and I am wondering if I should put a handling cost on it due to the mass of amounts of bubble wrap that it will need. I am just wondering is that something that I should do with putting t...

Empty envelopes are being returned, Ebay does nothing

The scam of returning an empty envelope instead of your product is becoming more common. We sell one item ( 21 years) and it weighs 2 lbs. shipped in a 6x6x6 box. We have received an empty envelope from two different people on two different occasions...

Resolved! concerns about eBay

I am VERY concerned. I sent the phone to Delaware but the return is coming from Florida. I am quite concerned that I will not get the correct product back and eBay will automatically refund their money before confirming with me. I sold a practically ...

phone number

does anyone have a phone number in order to contact ebay?

Confirming Ebay is criminal and a rip off

Their charging fee's are criminal. I sell and item for $100 +$10 shipping + $10.50 in Calif tax. Ebay takes this $120.50 and calculates their fees from this.Then they take their fee out of the $100 not the $120.50. If you are charging the buyer that ...

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