Selling

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Selling

Hi, I had a record. I sold the tracking stop posting updates. The customer filed the case against me saying I didn’t send the album. eBay sent me a message to add a new tracking number which is impossible if the album was already mailed with a tracki...

Heads-Up to Fellow Sellers: Return Scam Alert – Small Envelope Swap

I want to give fellow sellers a heads-up about a scam I’m currently dealing with. A buyer requested a return and I approved it. A few days later, I received a small envelope, definitely not the item I originally shipped.USPS scanned it as “Delivered,...

Tasks missing from Seller Hub / Overview page

Where is the Tasks page on the Seller Hub? It has been removed and I can only see this option to make an offer on my phone. Why remove the Tasks option on the computer and leave a blank space where it was? Many sellers still work on a computer. When ...

Who is allowed to Presale an item?

If I purchase an item somewhere on a presale, can I turn around and sell it on eBay before I actually get it out of I don't know the exact release date?

Responding to a buyer regarding return postage cost

So one of my accounts accepts returns with the buyer pays return postage setting. This is new to me and I’m testing it out as I’m primarily used to having free returns on other accounts. Most of the items in this account are typically cheaper because...

Offer expired by listing is still locked

Hi - I have a listing that I provided an offer on. The offer expired a couple weeks ago, but the listing is still "locked" so I am unable to make any revisions to it. Anyone know how to fix this?Thank you!

I figured out reason you + me are NOT doing as well on eBay as before! eBay’s fault 100%

Remember number 180…I innocently looked up 1 of my listings and I was shocked.item # 197364663140…after locating my item under heading “Find similar items from”+ then different header under”similar items”Another header “Explore related items””You may...

Resolved! How to Reply

I have a question about how to respond. Buyer left me grossly incorrect feedback, about not getting said item when he has never purchases said item only made a declined offer, and not even on an item involved. Not sure how to reply since eBay does no...

First-Time Seller — Selling a Laptop with 'Buy It Now' or 'Best Offer', What to Expect Next?

I'm a first-time eBay seller and could use a bit of guidance on the process moving forward.I listed a used laptop for $300 with a Buy It Now or Best Offer setting. I received two offers:One from a buyer with 100% positive feedback (367)Another from a...

Not getting views I used to

Most of my items are barely being seen, didn't use to be like this.

Resolved! Total noob beginner seller

I apologize in advance if this had been answered to death, but I would like to know what steps to take as an absolute beginner, I've bought a few things on eBay and would like to know exactly what it involves to sell, do I get the boxes from the post...

Trying to Understand High-volume Sellers

I am working on a project pertianing to high-volume sellers. Since I don't know where to go to meet people on ebay that are in this category, this is where I ended up. If anyone knows any high-volume sellers (10+ items/ month) please point me in thei...

Shipping to China

Received an offer from a buyer in China. I'd like to accept it, but have messaged, asking if they are using Ebay's Global shipping program or their own agent/freight forwarder. GSP (or its current iteration, protects the seller. If they have it shipp...

Listing Bikini Set - size item specifics?

I'm listing a bikini set - top is size 32 C and bottom is size S. I want my listing to show up when users search "bikini top size 32 C" and "bikini bottom size S" however in item specifics there is only one place to specify size. How do I properly sp...

Do I refund the buyer?

Hi! So a little back story... Something I mailed to a buyer was never scanned in by USPS and it has completely disappeared off the face of the earth at this point. I just dropped it in the prepaid box instead of standing in line so that was my mistak...