Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Declined return request-buyer said they will send item back anyways and dispute with bank?

I'm a bit concerned and would greatly appreciate advice in this situation. A buyer purchased a no return item, left positive feedback, and even messaged me personally expressing satisfaction with their purchase. A week later, I get a return request s...

Why are my listings suddenly being deleted not following policy?

I am selling gift cards that are not e gift cards to places like Panera and Chipotle which I have sold before and I am getting messages saying they wern't following policy. I just sold Starbucks gift cards with no problem. What is going on??

What's up with eBay?

There is no customer service any more. Their attempts at the automated system don't get you anywhere. An attempt to contact a buyer lead to the "Message" page. Offers and questions from buyers no longer go to mail. Sold notices don't go to email. Re-...

paying too much for inventory

My business model for decades was largely based on a big library commission. During covid it opened and closed, accepted donations then didn't, at least providing discarded books. They haven't come back to accepting donation yet because they will clo...

seller fees

was just wondering why ebay figures your seller fees on the total amount of the sale which includes the shipping? Shouldnt you be charged fees just based on the final selling price of the item?

what about you think eBay school

eBay is offering classes on how to get started selling and scaling a business on its marketplace. If it sounds familiar, we wrote about the eBay Seller School program in October when it was in stealth mode.An invitation to participate is no longer ne...

Seller Hub

hello guys do you have any problem with the seller hub performance tab. it is not working. I think many sellers have this issue. how do you fix this issue?

International buyer could not buy from me.

I had a buyer from Canada request a cost on shipping. I told him I have a shipping calculator on my listing. He said every time he tried to use it there was an error. I went to the listing, everything looked right. I told him I did not know what to d...

Quantity discounts don't show in listings

I have tried to start a quantity discount on some of my listings. After applying rules, the "Create Rules" page shows 208 listings that match my rules. After hitting "Launch" and waiting a bit, I have looked at the affected listings and none of them ...

Any way to fix my screw up?

I had a customer leave me a positive feedback today. He was really cool about a shipping delay. I wanted to leave an additional/follow up feedback for the buyer, thanking him for his patience and understanding ... but mistakenly left it for the feedb...

Resolved! A Small Question Regarding Cancelled Orders

I am just selling some stuff casually from my home, but my first two purchases have not been treating me too well. My first customer refused to pay the invoice after five days of waiting, so I canceled my order. The second had an address that turned ...

Resolved! Buyer Bought GPU Box for $200, What to Do

I'm worried I might be caught in some kind of scam. I listed a GPU box with the accessories (poster, stickers) for $200, including in big red text that it was just the box and no GPU, and someone bought it. The listing states no returns. I haven't sh...

Last day of vacation - working on eBay stuff... made great progress this week.

So this weekend I'm doing something else other than eBay, so today's the last day. I actually started packing orders 4 hours ago because I did like a week's worth of sales today, plus some sales since Monday. So to avoid spending my whole weekend pac...

Ebay store listings

Please help this is my first time creating an ebay store. I have sold on ebay before but never had the store part. Anyway so I posted a listing, it is active but when I click visit my store it does not show up at all. I also made a custom category fo...