Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

question on updated fees and payments

I hope this doesnt sound confusing.I am a small time seller, maybe a few hundred a month. sales just are not picking up.i was reading through the updated fees with the payments, and it looks like if my item sells for under 100 for clothing Im paying ...

Buyer sent message to text them.

Hello new to selling on Ebay and I got two offers this morning. Both had messages requesting I text them because they had some questions about my product. For me that is a red flag because they could of just asked me in the message. Scam?

Item listed with Price plus postage cost to UK or Global Delivery Centre but buyer doesn't pay post?

Listed an Item with a Buy now Price, No offers, Postage to U.K. or Global Delivery Centre. Overseas Buyer paying Item cost only but no postage? Buyer asking for an Invoice including postage and witholding payments. Can they opt out of using the eBay ...

Resolved! "Cancel order" vs "Open unpaid item case"

Hello everyone. I have a customer who "accidentally" purchased 16 different items through 16 different purchases, made one after another. I assume they were trying to combine all of them into 1 shipment?? Or were drunk. Or who knows. :? In any case, ...

Volume Pricing

I'm trying something new with my Buy It Now listings...I've seen it on other seller's listings, Volume Pricing. However, when I go to look at my listings that supposedly have Volume Pricing, I don't see anything???? When I look at other Seller's list...

Resolved! Item Removed by VeRO Parallel Import Policy

I had an item removed because it was mistaken for real nail polish. (Which you cannot export and I already know this.) However it was not real nail polish. It was a toy with no real nail polish at all.224141049748 - MiWorld OPI Gel Color Set Nail Pol...

Resolved! Quick Selling Question on Fee's

I'm not a big time Seller. Maybe a few items a month if I'm lucky. My question is: If I sell an item for $ 12 with $ 8 bidder pays shipping and I receive $ 20, Or I sell an item for $ 20 and free shipping. After Ebay receive their fee, is my profit t...

Seller page

Hello everyone. Did ebay change anything? I go into my ebay from the top of the page. I then click summary, and my watch list comes up. I use to click summary then I was able to click selling. At that point I was able to see all I have listed, and on...

Buyer claims not received item, sent to the wrong address

A buyer just open a case claiming that she did not receive item. Item was shipped on time and verified by tracking. However, the buyer claims that I sent it to an incorrect address, but it was the only address in the order and a confirmed paypal addr...

Announcing Up & Running Grants

This holiday season, eBay is giving back to the small businesses like you who are powering America. We’re awarding more than $500,000 in grants and credits to help eBay businesses in the US stay up and running online and secure their future. Learn mo...

Check your fees & invoices carefully!!!! Ebay sneaking in charges on last Free Listings!

Heads Up for Sellers. When doing your last free listings. It will say Charges 0.00. Then AFTER you list it will claim a charge. May be small like 0.35 ( My last invoice got hit for 2 Listing Fees). May sound small but if they do this every month that...

I need to know how to make this type of auction that has variations

273803195677This auction has drop down to select a title which have unique prices and stock levels Ill be willing to paypal someone a few bucks for providing the solution. I have spent days looking. I see everything from its against ebay policy to us...

Tricked into Seller Hub!

Je Deteste "SELLER HUB"! The eBay message read "learn more about seller hub", ok, looked at it, quickly saw it was the busiest, most confusing pile of stuff I don't need want or can navigate through and tried to go back to My eBay>Summary>"All Sellin...

Sending partial refunds

Is the amount I type in the box the total amount the item will be after I discount it or is the discount the amount I type within the box? For example:item is 100 dollars. I want to take 25 dollars off. Should I put 25 dollars in the box or 75 dollar...

Please help me with ebay!!!

Hello everybodyi really need help please, about 2 months ago i had one item for sale at ebay For 460 euros, a girl from usa bought through paypal ,but she saw after Payed that thé item came from portugal and she cchange her mind, so she opened a disp...