Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Suspended for unknown reason and then reinstated and my store is gone

Recently, after responding to ebay's request for my verification info on managed payments, my funds were locked up for the past 2 weeks (still are). and as of Tuesday this week my account was suspended (with no notification) and all my listings ended...

Selling page format

How do I change my selling page from a listing to an overview grid type format? I have 2 accounts and the selling view pages look different on each. I prefer the "overview grid" type format.

How to get Ebay Customer Reps now?

I am an anchor store and now there is no more phone support. they direct you to website for info that are mostly useless for veteran sellers. Where do you get help when the response back from CS is from inexperience reps and they dont allow you to re...

Selling Location

How do I change my seller region from US to Worldwide? Or is that set by default?

Resolved! Returns due to inaccurate size comments

We had a return from someone that said the size pants fit like a pair 2 sizes smaller. Upon return of the item I tried on the pants and they fit exactly as stated on the original tags and my item description. My first question, do buyers see that com...

Does being a top seller really help you sell more?

OMG ebay keeps asking me to send a coupon to my customers.....bleep

Ok I get it try to get repeat buyers,,, ok ebay I have that, hey how about you send me a coupon to save the bull fees you charged me for 20 years plus?????? you want me to loose money but not sugesting a so called coupon for me???? oh so wrong..... o...

What tools for paid product promotion do you recommend?

What tools for paid product promotion do you recommend? I mean internal eBay tools.

how to protect scam buyers

Resolved! example of search MESS

Searched "miniature store" two items came up for sale. For the fun of it put in "miniature general store", note MORE characters added general, 288 items came up. Not good. Less words should bring up more items NOT less. Miniature store display, again...

Sending an offer again.

So, I sent a buyer a counteroffer and they declined it and then messaged me saying they want to accept it. I can’t figure out how to send it again. I asked them if they could send an offer to me and they said it doesn’t work and it said I’m not able ...

ebay has no support whatsoever for Sellers

After 13 years of selling I only recently realised that "Returns not accepted" does not apply on ebay at all. It is blatantly contravenes the UK Trades description act as it's false and ebay should be made to take that down. Buyers can return anythin...

How to get your first sell, with only one product

Hey my fellow eBay community folks. I’m new to the platform (with selling that is) and I would love to hear some good tips on getting my first sale. The process to setting up and posting your item for purchase is pretty simple and easy. However, ther...

a buyer entered a bid but wants it retracted. how do i do that?

a buyer wants to retract a bid. how to i retract it for him?

eBay says I need to ship a cancelled order. Why?

Buyer requested I cancel an order after they paid. I complied and sent a refund to the buyer. Why does eBay still say I need to ship the item? This is stupid. Why is eBay permanently broken?