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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Buyer violating usage agreement

I've had perhaps five messages/questions about items selling. Two of the five ask me to call them directly, and give a phone number, disguised, i.e. (two)+(four)+(seven)....How do I report or forward these messages?

fake buyers

I just started selling on ebay and posted 10 items. In the last couple of hours of the auction on several items I got a couple of offers for substantially more then the starting bid was for. The buyers had no ebay history and had just opened their ac...

User avatar by Adventurer
  • 226 Views
  • 11 replies
  • 1 helpful

ebay system telling my buyers wrong delivery dates

I sell mostly DVDs on eBay. I advertise a 2-day handling and only use Media Mail. So I notice on several of my listings, ebay is telling my buyers they will have the DVD in 3 Days !! What? I call ebay and explain this. They say its an error. Their So...

Resolved! Like New

Just curious - as a Seller, when you classify an item you are listing for sale, what does "Like New" mean to you? What would make you not call it "Like New"?

Suggestion for solving the annoying mis-post problem on eBay

If I could have one wish with eBay it would be to recruit a group of experts to carefully move items that are placed on the wrong boards. They would be required to move the items to the correct board. The experts would then be required to communicate...

User avatar by Pathfinder
  • 148 Views
  • 6 replies
  • 1 helpful

Has anyone heard about eBay's current "Site Issue"---causing funds from sales being unjustly held?

I just sold toys yesterday and found that my funds were held by eBay for no apparent reason.My background:1. Established seller since 20152. 100% feedback3. No current disputes or claims against me4. Been selling every month this year without a break...

Seller id

How do I know what my seller is is? Is it the name of my store?

What is going on with Promoted Listing views?

My sales are down almost as much as the Promoted Listing views are down. That leads me to believe the issue is with Promoted Listings. I read somewhere, don't remember where, that promoted listing were going to start being seen as ads on off ebay sit...

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User avatar by Trailblazer
  • 281 Views
  • 4 replies
  • 1 helpful

Second Chance Offer Issues

Sent a second chance offer to buyer and buyer is unable to Buy it Now because Ebay sends a message saying that I do not ship to their location. Their location is in the US and I ship anywhere in the US. This seems to be an internal Ebay problem as th...

Selling

Has anyone had a loss in sales? Our sells are off considerably does anyone know what is going on?

ebay support is asking me to create a new account since I was registered in different country

I created my old account in India and then moved to the US few years back. Now after updating my personal account details several times over the last couple of months, I received no communication from ebay about continuing my verification and then th...

Return/refund fraud

I sold an iPad, and after the buyer received it they said it was defective and wanted to return it. I accepted the return request and paid for return shipping. The buyer never used the label and I was just thinking they changed their mind. eBay notif...

Resolved! What are your Goals, Plans, Intentions for July 2021?

Each month, we like to set goals, make plans, or just put together a quick list of the things we want to accomplish, resolve, achieve, or finish during that month. This thread has been a tradition of the Building/Starting An eBay Business boards for ...

User avatar by Guide
  • 1510 Views
  • 53 replies
  • 1 helpful
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