Selling

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Standard Envelop program expanded to Postcards, stamps, coins, paper money

(wky chat on this subject on Wed) In January we introduced the eBay standard envelope through eBay Labels for Trading Cards sellers, with trackable shipping on items below 3 ounces for under $1. We’ve expanded the shipping service to Postcards, Stamp...

Edit already published Lists (Fixed Price and Auction)

Hi,Can I edit the listings description in both scenarios once the listing was published ? And also any other details which I can edit ? Appreciate If any one can give me some solutions for that ? Thank you

eBay VeRO Policy

I ask that anyone that has encountered a problem with cancellation of a listing under eBay's VeRO Policy please contact me.

What happens if an auction exceeds the limit that ebay gives me?

Hi! What happens if an auction exceeds the limit that ebay gives me? Thanks

Why ebay is holding money for payment disputes and still wants sellers to ship items?

I`ve had a few dishonest (to say it in a nice way) buyers who either filed payment disputes with their credit cards a moment they made a purchase or within a week after a purchase. ebay sent emails saying something that it was out of their line, and ...

Trying to revise an item and ebay won't let me. Please help.

I"m a new seller, I tried to revise an item. I made the changes to lower my offer amount so I would actually get offers sent to me. After I made the change, it would not accept it. I'm getting a message "something is missing please fix issues and try...

Suspicious Buyers

How do you stop receiving suspicious buyers? I post and get offers very quickly. They end up being suspicious.

Received a report that when a customer adds our item to cart it's telling them we are on vacation!!!

A customer reported to us that this item - 284017651109 - they're being told that we're on vacation! I checked our vacation settings and we certainly do not have it set as vacation, and we have never used the vacation feature! Hoping this isn't a bug...

Resolved! eBay is tampering with small business accounts

Where is the HR department phone number? Does anyone have an HR contact for eBay? I need to file a report on their online employees for illegal tampering with my online store and refusing to payout funds for services provided to their customers, goin...

Seller Onboarding

I wanted to try selling with ebay, but every time I try to list this item I get redirected to an onboarding identity verification screen. At first it worked fine, I put in all my into and got to the end, but it failed which I assumed meant I needed t...

USPS shipping label settings

When I print a shipping label using 2 to a page labels I get the postage label on one side and a receipt and instruction page on the other. In my other store I just get the postage label which saves a lot of labels. I cant figure out how to set up fo...

Buyer didn't mean to open dispute, but it was found in his favor anyway

So here's the situation. I shipped two coins using the eBay standard envelope label. If you've used this you know the tracking is not always reliable. The buyer contacts me a little later and says the tracking shows it was delivered but he didn't get...

Resolved! How do I place my store on vacation leave?

Hi, I'm going away for a while and need to place my store on vacation leave. Can someone share how to do it please?

Charge backs - positive outcome

About 2 months ago I had 1 CB from buyer almost 3 months after it was delivered stating "transaction not recognized" Few weeks ago made a sale and few days after it was delivered had a CB for "Never received item" Both sales were around the 15.00 mar...

How to find out how much sales tax a buyer paid?

I'm trying to understand the breakdown of the ebay fee when selling an item. In the transaction details of a sold item, it shows a number for the fee. I understand the ebay fee is usually 12.35% of the sale + $0.30. And the sale price includes all ch...