Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Never paid

I sold 2 items recently and the bidder never paid even after numerous attempts to contact him. I eventually cancelled the order. However, I looked at his feedback as a buyer and they were all "positive", however AFTER reading the comments next to the...

Sellers questions

I've accumulated a number of (Questions not answered)All questions have been answered and I know I can click on (Questioned answered) but is there a way to do 30-40 at once instead of one at a time?Thank you

Problem preparing listing

I’m stuck trying to prepare a listing and would appreciate some help. I have sold collectibles in the past, most recently a few months ago. I now have paper ephemera and photos of a boys camp in 1937 that I'd like to sell. No problem I thought, but t...

As seller, package returned using "Return to sender", HOW TO REFUND less shipping

There have been other threads on this issue, but none answer my specific question. The situation, briefly, follows: I'm the seller. A package was returned to me by way of "return to sender". Tracking indicates delivered one day, then the next day "fo...

Selling history

How can I find a printable list of my selling / sales history since joining eBay.. now with managed payments. I do not have a store

eBay Open - Major Props eBay

I was not able to attend last years due to technical issues. I have to give credit where credit is due. The new format is great. The platform had no issues or connectivity problems. I just attended the main sessions and a breakout session. The main s...

Contacting eBay Customer Service

OMG, Trying to get customer service help is like pulling teeth without novocain! I had an open dispute with a buyer who claimed he wanted a refund due to buyers remorse. He claimed the item was not as described. After going back and forth with the bu...

Resolved! Buyer filed "Item not as described" Dispute with their bank, when they confirmed it was brand new

I recently sold a PS5 and had a claim come through where the buyer expressed the item was faulty and not working. I expressed the item was brand new and sealed, which the buyer even admitted that it was unopened and sealed on arrival. They still say ...

Ebay Open - Bad Gateway now??

Everytime I try to enter the Ebay Open Event, the link now just goes to Bad Gateway message... anyone else?

Shipping costs

I've been reviewing my Selling Costs and am left with numerous questions. It shows I am paying for the mail shipping labels when my buyers are who pay the shipping costs. My FVF appear to be significantly higher than 10%. I've combed over the informa...

State Sales Tax

I know Ebay collects sales tax on your behalf from other states, but do they also collect and submit sales tax from your own state?

Resolved! Once again -- fees

Let's say I sold something for $7.99, but out of that $7.99 I paid $4.00 for shipping which leaves $3.99 profit, more or less. I know eBay is going to take a % of the 7.99, but what is it the percentage? And what then did I actually get from that sal...

Hey All ... Question(s) about selling .. or rather, why I stopped.

I stopped selling last year because of the Managed Payment thing. Can't say I completely understand it all (in terms of why it even happened), but I made a decision. I guess my dilemma comes in accepting what appears to be the reality of it all. I as...

New anti - seller tactics from the ebay?

This may be old hat to all of you, I don't know.... I recently looked at a Murano glass bowl. It wasn't saved in my ebay. ....... I get a message from ebay saying "Do you want to return this bowl?" "It is no problem, the seller offers free returns." ...

Buyer lying

I sold 2 brand new purses & put a penny in one - a traditional gesture for good luck when giving a purse. The buyer now is lying, saying the purses are dirty, used, had a penny & crumbs in them. Her ratings show she did this to 2 other sells. I suspe...