Selling

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BBE Seller Rating?

Greetings to all eBay Community members,I have been an eBay seller since 2012.Right now I am facing a problem for which I see no solution, because every communication with eBay Seller Support only leads to more uncertainty about the future of my stor...

Resolved! Im a seller who was scammed on eBay...

Hello! Recently I had an unhappy customer who wanted to return a Lego set from me that they purchased recently. Turns out they were not satisfied with the Lego set and requested a return because they said that the set was missing various pieces, even...

Resolved! Another Automatic Vero Takedown of one of my listings

Who am i Infringing on ? I just want kids to live a long and prosperous life. I even removed the knife. JeezThere's no TM OR R OR @ Property of. It's a Safety Sticky

Seller shipped item, buyer can’t receive deliveries by usps and now wants full refund

Hi! I sold an item, shipped it out with usps domestically in US, tracking shows the package was delivered. The order shows buyer selected shipoing via USPS. However, the buyer contacted me on the delivery date & said it wasn’t delivered and he cannot...

Resolved! Need Advice Regarding A Problem Buyer

Hello. I've been selling on ebay for more than 20 years, and I never accept returns. I always give extremely detailed & accurate descriptions of my items and plenty of photos so that buyers know exactly what they're purchasing. I have 100% positive f...

negative feedback

can a buyer open a return, then keep the item and still leave negative feedback

Return request - buyer not responding

I got a return request for a defective item and from the sounds of it, it was due to a mistake of the buyer. One of the options was to send the buyer a message. I did to learn more about the situation, but no response. It still says I should respond ...

Seller initiated offers

This seems odd to me and I don't know if it's a glitch or if it's part of the "plan." I sent out some SIOs (seller initiated offers) and one of the potential buyers countered. After several back and forth counteroffers from both the buyer and me, I w...

Update: Prep your listings – Q&As are coming!

The holiday rush is just around the corner, and buyers will be looking to make confident purchasing decisions for friends and family. This surge in interest means a flurry of questions for sellers, which can be overwhelming during the busy gifting se...

Resolved! Emails from eBay telling me I need to sort out my poor sales performance

Good day all and happy new year. i got an email from eBay saying the my sales performance wasn’t up to scratch and that I needed to sort it out by the 20th of February or things would occur where I would get less listings or discounts. my sales on eB...

Here's a promotion glitch removing items doesn't always work

This is pretty sneaky and I will never run a campaign again. There's nothing straight forward about it. Best to delete all your listings and make sure no campaigns are created when relisting. I'm noticing now that not only on the campaign dashboard i...

Advice please.

The last 3 items shipped out were brand new items. One of them was a PS2 game that had been played once and didn't have a scratch on it. The buyer asked for pictures of the disk and said it looked perfect. He gets it and is saying it doesn't work, wh...

Why are sellers allowed to use an image instead of a photo?

I'm looking at books, mostly "used" but also some "new". My question is this - since photos are required to post a listing, why are some sellers just adding an image that isn't a photo of the item? Some of them are even images that say "photo not ava...

Fixed Price Item sold for less without offer

Hello, I had an item sell for $19.99 that was listed as a Fixed Price for $29.99. My payment shows that it sold for 19.99 but when I view it as a sold item, it shows up as 29.99 without a strikethrough and best offer comment. I called CS twice, have ...

It just never ends

I spend more time repairing the damage ebay motors has done, having to go and revise every listing back to the initial settings in the compat fitment chart, that ebay wiped out in their attempt to band aid the fitment chart which is also has more inc...