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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Foreign buyer with zero feedback bidding on UK-only item

I'm selling a piece of vintage hifi equipment, so it's heavy, bulky and at the same time quite fragile and although it's packed well, I decided to make it clear in the description I'm only sending it to UK addresses. It's already close to £300 and sh...

DON'T DEAL WITH BUYER

STAY AWAY FROM buyerHe buys, then says importer won't ship to him.Demands to return item and then SHIPS GARBAGE OF SIMILAR WEIGHT back to you with the label the FEEbay made you pay for!FEEbay refunds this loser, so he gets what he wants FOR FREE!!!

Promoted Listings .. Sellers Rejoice

Now you too can bid on top position for your listings.How wonderful is that?Well it's absolutely fantastic ... unless you are one of those not by venture capital owned enterprises but, let's be frank, who isn't these days and who on ebay does not wor...

User avatar by Trailblazer
  • 383 Views
  • 11 replies
  • 10 helpful

Send Offers Problems

I've been doing a lot of direct offers lately and it seems EVERY DAY that a buyer gets angry because they think it says that I am offering free shipping, when I don't (Free Local Pick Up) or says they don't want to accept the offer because it shows F...

Resolved! Why does ebay keep suspending my account with no reason given?

Hello, We are a new seller. We haven't even had a transaction yet. I tried listing a new item but eBay did not allow me because they did not verify our identity. I contacted the support team and they asked for some documents like bank statements, dri...

Final Value Fee charged for sales tax

How does ebay justify collecting final value fee on sales tax? I ask because no part of the sales tax goes to the seller; unlike the sales price and any shipping charge ebay collects.

Resolved! Refund

If the buyer Asked to the refund before the estimated delivery date what can I do?

User avatar by Rising Star
  • 394 Views
  • 15 replies
  • 1 helpful

Resolved! Western Fixed Blade Info

Hello. Im looking for some info on this western blade. I have never seen a stamp like this just wondering if legit. Looks old.

IMG-5881 (1).JPG

"Not Relisted" ??

Can anyone explain the purpose for the "Not Relisted" category in Manage Unsold Listings that shows both sold and unsold listings? Would seem that another category that lumps sold and unsold listings together with no distinction really has no purpose...

Resolved! Abusive Returns

Buyer purchased a total of 43 items (swim trunks) from about 12 separate listings. Now is returning 30+ of those items (reasons: ordered by mistake, didn't like style, etc.). For example, buyer ordered 6 units of one style and is keeping 3 while retu...

customer service venting

I got an email telling me that I need to close a case tomorrow or presumably I will be charged. I already heard from the customer that they got the book (it was at their P.O.) and the record reflects that. Couldn't figure out how to close it. Used th...

User avatar by Rockstar
  • 156 Views
  • 4 replies
  • 1 helpful
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