Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Post Office fudging the tracking info!

The carrier attempted to deliver your item. Me: hahahahahahahah Sep 13, 20217:26pmATTEMPTED NO ACCESS TO DLVRY LOCATION Sep 13, 2021 OUT FOR DELIVERY7:00amMy mailbox is right on the road, the carrier (probably an alternate) obviously went back to the...

Resolved! Buyer says never received item but tracking says it was delivered

Received a message from a buyer stating they never received their item but tracking information states that it was delivered with detail that it was placed in a parcel locker. I replied to the buyer letting them know to contact their local post offic...

Unable To Contact Buyer

I need to contact my buyer about combining shipping but when I click "contact buyer" it is taking me to my messages inbox with no way to message the buyer. This is an extremely annoying glitch that makes me look bad to the buyer. What is going on her...

Money for positive feedback

As a seller, I thought is it possible to offer some % of the money back to the buyer for feedback? I mean, even after the transaction is done and the item received very few buyers leave feedbacks. Is it possible to stimulate them to give feedback and...

Resolved! “Not authentic” Negative feedback

I received my first negative feedback this week from a buyer who claimed that the Bath & Body Works items they bought from me were not authentic. (They received the items May 28th and it took nearly a month and a half for them to write the feedback)....

Blocked bidder still messaging me?

I have a non paying bidder that I blocked. Then the bidder used a relative's account to bid on the same item and also did not pay in the required time. So I blocked that bidder. Now they keep messaging me to buy it? I thought when I checked "Prevent ...

Suspicious Buyer Notification

We are booksellers. A buyer purchased and paid for a book on 8/27, we shipped it on 8/28, and it was delivered on 9/2. On 9/9 we got an email from eBay telling us that it was a suspicious buyer and that the sale had been cancelled and we should not s...

Issues updating my listing

Hello. I was wondering if anyone experienced similar issue. I sell perfume samples. All are the original ones from the manufacturer and are bought from the reputable sources. I have about 240 variations within one listing. Yesterday I tried to make q...

buyers can not pay

why is ebay not accepting my debit card payment?

Fraudulent buyers vs hacked buyer accounts on eBay for digital items

This seems to be a tough one for sellers of digital items. Is anyone having success selling digital items, tokens, NFT's or anything like this on eBay, or has it mostly been expensive disputes and losses? Customer service has let me know it's a toss-...

Account Setup

Hi, I volunteer for a library organization. We are seeking to setup and maintain an account for purchasing and mostly selling used and rare books. I'm pretty ignorant of eBay and other tech, so I'm not sure how to proceed with this. We're also seekin...

HELP PLEASE APPEAL (FOR MONEY REFUND)

Hi, I am inexperienced at EBAY.On August 1, I made a purchase of 3 computers, the seller sent the tracking, the next day I got sick with covid and I was sick for a month.I thought that the product had arrived at my house because the tracking was in g...

Resolved! selling

hii am a new seller on eBay.i have permission limits 3 items.i already listed one item. unfortunately they not allowed to do 2nd listening .i hope you will give best answerthanks

counterfeit item

Hello, please don´t buy following item, it´s counterfeit item. https://www.ebay.com/itm/133875660425?hash=item1f2b9c7689:g:4owAAOSwmfxhPsT2

Selling Electronics/Computer Equipment to Foreign Buyers with Domestic Addresses

Over the past year, I have transitioned our business to selling things more on eBay than ever before. Sometimes the market fluctuates and eBay has always been great to offload things that just aren't selling locally. However, I have noticed an increa...