Selling

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Identifying help

Sorry, forgot to attach a photo, asking help to identify two bottles with stoppers.

Resolved! Wrong item delivered

Today a buyer contacted me and told me that I sent a vacuum cleaner instead of the item he purchased but I don’t even have a vacuum cleaner for sale right now. I asked him to send pictures and the box had my name and address on it but it was a differ...

Sales shortage

I seemed to have hit a brick wall on my sales of collectible figurines. I am thinking of what can I expand to in keeping with the collectible theme. I am thinking possibly adding jewelry.

eBay's AI listings from photos not working properly

My company sells sports car is here on eBay for 14 years. I've used the eBay multiple listings AI generator for sports cards and it's worked great until 2 days ago. Is anyone else experiencing this? Any advice on how to fix?

Possible full refund loophole on a “buyer pays” remorse return

I’ve been dabbling on the “buyer pays” return postage setting on another account of mine and I have a question. If a buyer doesn’t upload the tracking info for a remorse return and it arrives to me, the only two options I have to manually refund is t...

Fees to high especially for something that didn't sell

I recently sold a computer for $799. When customers received it the case was dented by FedEx but worked the customer wanted a return we gave it to him long story short 2 months later no computer no money and ebay still charged us $287 in taxes and fe...

Identifying help

Attached is a pair of bottles with stoppers. Could someone identify these. Thank you.

How can you leave a negative feedback on a buyer

It is easy for a buyer to give a negative feedback on the seller. but how can a seller leave a negative feedback on the the buyer.

Sellers ~ Some USPS Rates Increase on July 13th ~ Be prepared

USPS is raising rates again on July 13th. So for those that like to be proactive, the following is some information available for your use. This link is really pretty good. You may have to scroll a bit to find what you are looking for, but it is all ...

How to remove calculated shipping rule?

How do I remove a calculated shipping rule in Shipping Preferences -> Combined Shipping Rules and set it back to "not specified?" I want to allow combined shipping, but only if the buyer adds multiple items to their cart and then requests an invoice.

How to delete user created folders in Messages?

I have have two empty folders in messages that I created years ago. There is no option to delete these folders. How can we delete them?

Heads up sellers

USPS SHIPPING JUST SKYROCKETTED from 1-4 oz went from 5.25 to 6.80 an increase of 1.55 if you offer free shipping....better close store and start revising now, or you will have a rude awakening Monday morning......I have a few but they are scattered ...

feedback

Why is it the sellers responsibility to leave feedback first, I think it should be buyer first. I got tired of leaving feedback first then basically having to almost beg for feedback, so I quit doing it

Linking Google to ebay?

So I constantly check to see if this sign in and security option has been turned on, and turn it back off, it's pretty easy to tell when it's on with all the listing errors problems and low views that occur every time, so iv been noticing these again...

Resolved! Customer service manuipulating case outcomes in favor of the buyer?

So recently we had an order from a customer that came through at 1am on a Saturday (non business day). Monday the 10th, customer order gets packaged, label created, bagged for bulk pickup the following morning. Received a message from the buyer on th...