Selling

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Ebay keeps pulling down an OTC product claiming it is prescription

In spring 2024, we spent about 2 weeks having some listings pulled down as "prescription", then we'd appeal and have the listings restored, then it would repeat. Eventually it seemed to stick, and we're told it wouldn't be a problem anymore. We'll, n...

Resolved! Which light bulb do I use with an HPUSN SB-02 Model AM21?

The lighting on my pictures has left much to be desired so I purchased an HPUSN SB-02 Model AM21 on eBay. The kit had everything but the light bulbs, which I figured I could buy separately. The instructions said that they should be 85W 5500K E27 CFL ...

Buyer return processed as a refund without a return shipment. How to avoid?

Sooo I'm pretty irritated with eBay right now. I accidentally mixed up shipping labels for two buyers and told each to initiate a return, and that I would direct them to repurchase the items at a discount once I got the correct items back. The first ...

My Pictures Aren't Loading Correctly today.

I'm working on 6 drafts. I had one main photo in each (loaded from a computer) and just uploaded a bunch more from my phone and none of them are showing up in the draft. I don't see anything in the ebay news, so anyone heard of anything going on with...

Fees for value of the Return?

So if an item is returned i still am required to pay Ebay the total value fee? Now the shipping i can absolutely understand that but a fee on the total value of the item that was not sold?

Resolved! Buyer left negative feedback after I cancelled order due to error in the listing

So I sold an item recently that was forced to use the eBay Simple Delivery postage option. For context, it was a joblot of 4x Sony PlayStation 4 controllers. They weigh about 0.2kg each, totalling roughly 1kg, so I chose 2kg to play it safe. Turns ou...

Some more of ebay's Magical AI!

Most sellers probably agree that space "above the fold" in a listing is valuable space. Well, ebay has apparently decided that it's the perfect space to show off the value of its Magical AI---I don't know if this is a test or something new, but I'm s...

How to pay for Return Shipping Label as a seller

I sold a set of car seat covers . The pictures in the listing were the wrong pictures , from a different vehicle. Buyer contacted me , and I told him I would pay for Return Shipping. Buyer then started the return process . However , I cannot find a w...

Well know easily searchble ebay seller STILL on ebay scamming after many years

I can provide one easy link which is the users username here on ebay.. If you look this dude up he has YEARS.. many YEARS of scam history. Not just 1 or 2. Im talking 10s of thousands of dollars in scams that many have been talking about for a very l...

Terrible eBay Customer Service and Guidance

Hello Everyone, This is my first time posting here (I believe). I’m reaching out because I’m struggling to resolve an issue with eBay and don’t know where else to turn. I’m exhausted from repeatedly calling Customer Service and having to explain my s...

eBay refuses to remove negative from cancelled transaction due to buyer address

What do I have to do to get someone to actually grasp the situation here? eBay’s own feedback removal policy clearly states that feedback will be removed for transactions that are cancelled due to buyer asking to cancel or issues with the buyer’s add...

Resolved! GUI Change | Category Not Displaying on Sold Listings | Feature or Bug?

Hello beautiful people, Firstly.. This is my first post in this community. Yay! I've been lurking, learning & answering questions, just haven't started a discussion myself. Be nice, or mean, whichever gets the question answered and makes for a intere...

Ebay fees when you're bank account has zero balance

I'm in dispute with ebay over selling fees for an item that didn't actually sell at auction.There is zero balance (with no overdraft facility) in my linked selling bank account and I've cancelled my purchase credit card. Can ebay still take the money...