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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

selling

can i sell lysol and purell yet?

USPS claim paid me $1?

Has anyone encountered this issue? I submitted an insurance claim for one of my items that was "lost" in transit since February and I thought it was weird that I haven't heard from USPS. I checked the claim status and it said Total Paid: $1 when the ...

My selling page just changed today (03/18/2021)

My selling page just changed today (03/18/2021) and I dont like it but I dont see anywhere that I can switch back... did anyone else's change today?? If so have you figured out how to change it back??

Obnoxious buyer, can they open a new case?

Hi everyone! I’ve been a seller for about a year now, I’ve had a couple of small issues here and there, but they’ve all been resolved pretty swiftly, however I’m having some trouble with this one buyer at the moment and would love some help/opinions ...

So I gave Ebay my SS# for managed payments and now no stimulus check. Thanks eBay/Big Brother!

So I gave Ebay my SS# for managed payments and now no stimulus check. I got the other stimulus payments - no problem. Thanks eBay/Big Brother!

Post Office Damage

Greetings Sellers, I have a new eBay store but its not my first store... I previously sold designer items at a discount now I'm selling food and household items. A customer of mine contacted me because she believed the post office dented all six of h...

Resolved! Subscription fees breakdown? Basic store renewed yearly.

How do I find out what subscriptions I have?I clicked on subscriptions in seller hub:"You are currently not subscribed to a Store. "Nothing else was listed. But this is my email from eBay May 22, 2020:Your Basic Store yearly subscription will be rene...

Complaint that I live in Canada...

I get two such complaints a year. My items say Niagara, NY. My return address that is used on eBay to generate shipping labels is Niagara, NY. According to eBay rules, I have done this correctly. My listing says : To provide better service, we courie...

selling screen

how do you contact eBay

Venting...Buyer opens chargeback at 121 days and I lost

Buyer files a chargeback with their CC. The purchase was from July when I was still using PP instead of MP. It was an "unauthorized transaction" so I thought I'd win because I'd only have to prove that I shipped it, not that it was received. CC won a...

Resolved! Early ending of listing

Hello all. I was watching an item that had about 4 days to end yet, and zero bids; a few minutes ago I checked up on it and it was listed as "ended, 1 bid". Is a seller allowed to do that?

Ebay shipping pop ups!

Whats with all the auto pop up adds while trying to do our shipping! Very annoying! How can I get rid of them?

LOCAL PICK UP ONLY

A buyer in Puerto Rico used BIN to purchase a seesaw in Iowa that is LOCAL PICK UP ONLY. The buyer left neg fb when I gave him a full refund for his mistake and now ebay refuses to delete the neg fb. I can't believe it. Can someone tell me what is go...

Authentication of the item

How do I send an item for authentication?

Ebay costs

I just wonder if I am the only one who thinks this "New" Ebay selling process is fair?I just sold an item for $29.95 with a shipping fee of $9.00 making $38.95.Ebays fees removed $5.37 plus $2.14 in taxes equaling $7.51.I received a bank deposit of $...