Selling

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Account Problems

I don't sell many items on ebay, but currently, I have 4 items for sale. I can't seem to pull them up on my account and can't figure out why. Also, I am trying to convert the sales from "Buy it now" to "auctions" and I could not figure out how to do ...

How do I know about ebay update ?

Where does ebay post about the latest ebay update? Is it renewed in that announcement in 'Help & Contact'? What are the ways for us to know about it?

Restricted sales

Hello to allI have a strange problemSomeone can help meMy sales have been limited for a monthEbay reason:My Account CommunicationWith another account that has a problemI do not know anyone on ebayEbay answer:ur system has various filters through whic...

Resolved! Coupon

When we sell ebay, does ebay give the full value of my product when a customer pays with an ebay coupon?How to deal with such a situation?

Request higher selling limits

hi community, I need to publish my very first item on ebay,but I have not posted any before either with different account..and when I go to list the first item,massage will appear as "Request higher selling limits,here are some ways to list more item...

I've shipped 2 items via USPS that were never scanned as delivered, how do we protect ourselves?

I'm not a big seller, usually 10 items or so a month on average. I've shipped two items via USPS in the last month that they never scanned as delivered, thankfully the two buyers weren't dirtbags and told me that the packages were in fact received wh...

Fixed-format item does not relist after month

Why does my listed item after 30 days does not relist automatically? Item not shown after 30 days. Should I edit setting my listings? What should I do?

Phone number verification code

I have enter my phone number for the verification 2,3 times but I'm not receiving any verification code

seller payments query

hello all! I am a long time ebay seller currently using my "chequing account" (in place of paypal) for receiving payments! but I keep getting the "you need to update your account details......" but ebay already sent me an initial "micro deposit", whi...

Resolved! activity that we believe is a risk to our community.

Hello Am New to eBay i made this selling account few hours ago, after that e bay sent me an email , We placed a temporary restriction on your selling account because we noticed activity that we believe is a risk to our community. To restore your acce...

Cancelling A Sale by the Seller and Buyer by mutual agreement

An Item was placed for Sale with the Wrong amount, but both the Seller and Buyer agreed to Cancel it, because of a mistake in the Amount. But the Ebay App. doesn't allow it to Cancel it. The Amount is Still in the Buyer's Cart. The Item is listed as ...

Was told I would not get fees refunded for partial refunds, when two people said I would.

Awhile ago I asked Ebay if I would get a fee credit if I gave a buyer a partial refund, they said I would and it would take a few days, later I didn't see it so I contacted them again and the person said it would take a few days and then I didn't see...

Did Not Receive request. Tracking shows delivered.

I just received a 'did not receive' from a buyer where the tracking shows it was delivered 10/22. Verified address. Correct. She sent me a note and said she was filing it against her American Express because she did not get it. She said the USPS told...

Resolved! Automated Suggested Ad Rates

So months ago I decided to try Automated Suggested Ad Rates for all of my listings...and it seemed to work. The idea is the ad rate changes for promoted listings based on the current ad rate, keeping it dynamic. Today I discovered (and this could be ...

Item Not Received Case Appeal

A Buyer had opened an INR case recently for an item delivered well ahead the due estimated delivery period. I have updated the tracking which shows clearly delivered to the recipient. Signature confirmation not obtained since the item cost is below 7...