eBay

Return fraud

Sold 2 (model railroading) items for total $698.98 ($349.99 each). Buyer falsely claimed one "doesn't seem authentic." Because of reason he choose, I had to accept return. When received it back package was so light and rattling, so I suspected someth...

Received a negative feedback due to eBay error. How do I correct it?

FINALLY! Running a sale---an easy way to promote it on your Stores Home Page

We were promised this back in the Fall Update, but when the new store changes went into effect, this feature was "delayed"....looks like they finally rolled it out today. You can now use the Store Banner section to easily promote a Sale.....for examp...

Bad feedback???

I sold a couple of china dishes on October 20th. I carefully packed them and shipped them and she received them 5 days later. However, a month and a half later (Dec 6th), she contacts me and says that they arrived broken??? Then before I had a chance...

Bidder

The same bidder has won the same item twice and the sale has been cancelled for non-payment. Now she has a bid on the same item for the third time. Do I have any options?

why do buyers request for partial refund after leaving positive feeback to buyer?

hello, i notice a trend as a seller. i dont usually leave a feedback til after the 30 return policy, but there were times i would leave a positive feedback to buyers 15 to 20 days after tracking shows buyer recieved the item. i notice there are buyer...

vintage skates with patent #

I posted question in the antiques section re. vintage skates....no reply yet. But I wonder if there is a better and more appropriate place to post my inquiry. I haven't used the discussion groups for years, and it is so changed,, I'm not sure where t...

Buyers who have reneged on a deal

Selling: maybe I’m missing something?

hello,I noticed my sales drop this month and started to wonder why I’m not even getting any offers(I’m priced reasonably in comparison) and started looking at my offers on each item. All of my items have offers(that I would’ve taken) expired and I di...

Check out this (my) story as an eBay seller...

I'm almost always a buyer, not a seller. Anyway, I sold an item, description was accurate, return policy is no returns. Buyer receives item, says it doesn't fit (it's a men's belt), and demands a refund. I say no, the size and description were accura...

Terribly wrong info in the "About This Product" Section of listings. Can't remove the info...

I have just noticed today, that all my listings have this section, "about this product". Used to be a checkbox that you include catalog info, which I never do, because there is almost always some detail that is wrong. Now I have laptop listings sayin...

Same problem as last year... ebay not honoring our handling times

With the increased sales volume, I recently changed my handling time to 3 business days from 11/28 - 12/3. A buyer purchased upgraded Priority Mail on 12/1. Luckily I shipped it on 12/2... one day handling. But ebay is showing the buyer an ETA of 12/...