Selling

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OK, but WHAT should a video look like?

We can now add videos to our About Me page and, apparently even in our individual listings. If you sell a lot of similar products the video can showcase your variety of designs. But what about sellers who have a wide variety of unrelated items. When ...

Best strategies for selling on ebay

What are some effective strategies/tips for selling goods on eBay?

Chargeback

So I had my biggest loss ever this week on ebay made possible by MP. A buyer purchased an item from me in mid January. He never onced asked to return or stated a problem with the item. In Late April he opens a chargeback for INAD, totally fictitious....

donation

i donated a item to st jude it sold do i have to do anything besides ship it Thanks

Prayers for our friends in Kentucky - Illinois - Arkansas - Tennessee

Media calling for over 100 dead in Kentucky. Hard to imagine everything gone in less time than it takes to type this. Thinking of and praying for all.

Resolved! Seller school

Cant login seller scool

Resolved! Is there a policy against canceling an item with bids to sell it BIN to another buyer?

I am frequently asked by potential buyers to cancel auctions and instead sell them items at a set BIN price (or Make An Offer for an agreed price). Most often, this happens when there is already a high bid from another user on an item, and that is th...

Is New Zealand still suspended by USPS?

I can't find updated info

Edit Existing Listing: Description Blank

This is so annoying: when i want to edit my listing, the description show nothing. Don't know what to do.

Resolved! Buyer says item arrived broken, not sure I believe them

I received a message from a buyer today with a picture of an item (in pieces) that they bought from me. The message simply stated "As you can see, the item arrived broken." I am highly skeptical that the item arrived broken as I packed it extremely w...

How to cancel an order after declining request

Had a buyer who couldn't make up their mind. Ordered item, immediately requested to cancel, then sent a message asking me not to cancel it. So I declined the request but didn't ship yet because I don't ship on weekends. Later got another message sayi...

Can we send a coupong to multiple past buyers?

Good day,I just created a coupon code within eBay. Curious though if there's a way to send this coupon code to... say all buyers within the past 3 months. I assume it's a manual 1-by-1 process, but would love to see an option to send it to multiple p...

fake bidders running up auctions

I have had an item run up by apparent false accounts to way higher than the value of the item. Has anyone else had this problem lately. the first time it happened i was able to cancel the bid and relist the item. I blocked the id of the false bidder ...

Seller

I would to know where on ebay to file a complaint on the a seller who stole and scam my money

Resolved! Cannot clear postage exclusions when selling internationally

I set this listing (a domain name) to sell Worldwide and also chose for this listing to be visible on additional eBay sites (USA & Canada), for which am paying an extra fee, also, I cleared all postage exclusions for this listing, however when I view...